We are seeking an experienced and proactive Project Manager to lead the Request for Proposal (RFP) process for the selection of an Application Management Services (AMS) provider for our SAP S/4HANA environment. This role will be responsible for managing the end-to-end RFP lifecycle—from strategy development to vendor selection and contract award—ensuring alignment with organizational goals, SAP best practices, and post-go-live support requirements.
Key Responsibilities
- Lead and coordinate the full RFP lifecycle for SAP S/4HANA AMS, from initial strategy to final vendor selection and contract execution.
- Collaborate closely with internal stakeholders (IT, Procurement, Legal, Business Operations, SAP functional leads) to define the scope, service requirements, SLAs, and KPIs.
- Develop comprehensive RFP documentation, including business and technical requirements, evaluation frameworks, and project timelines.
- Manage vendor engagement activities such as briefings, Q&A sessions, and communication channels to ensure transparency and competitiveness.
- Facilitate vendor evaluations, scoring, and consensus workshops with cross-functional teams.
- Oversee governance reporting, status updates, and documentation throughout the RFP process.
- Ensure adherence to SAP and ITIL best practices and readiness for a seamless AMS transition post-S/4HANA go-live.
Requirements
- Proven track record of managing large-scale RFPs for enterprise IT or AMS engagements, preferably in SAP environments.
- Solid understanding of SAP S/4HANA, especially core modules such as Finance, Supply Chain, and Manufacturing.
- Familiarity with AMS operating models, service towers, SLAs, and ITIL-based frameworks.
- Experience in project management within complex, cross-functional stakeholder environments.
- Strong communication skills, with the ability to produce high-quality documentation and executive briefings.
- Demonstrated vendor management and negotiation skills.
- Project Management certification (e.g., PMP, PRINCE2) preferred.
Desirable Qualifications
- Experience with cloud-hosted SAP environments (e.g., RISE with SAP, Azure, AWS).
- Exposure to global system integrators or managed service providers.
- Familiarity with procurement governance and commercial best practices in the [Insert Industry: e.g., Utilities, Retail, Public Sector].