Roles and Responsibilities
- Ownership
- Assist the Project Managers in developing project plans prior to project commencement.
- Load all projects onto the JLL OVP system in advance.
- Monitor the progress of all projects under their control.
- Ensure regular review of data and provide analytics review.
- Collate and review supply chain quotes.
- Understand the client's key business drivers and support the FM and Clients team in uploading small works to OVP where applicable.
Client Stakeholder Management
- Serve as the primary contact point for JLL regarding the JPMC account and projects.
- Ensure the OVP is updated regularly to meet contractual obligations.
- Manage relationships with key stakeholders in the client organization.
- Coordinate with project managers to plan, schedule, and review capital works, especially those allocated to JLL.
- Develop and review small works plans with the FM team.
- Maintain a detailed understanding of the client’s business and influencing factors.
Financial Management
- Collaborate with project owners to review and upload project quotes.
- Provide financial reports and identify gaps in project processes.
- Support country growth targets within subregions.
- Identify opportunities for cross-selling services and growth recommendations.
Contract Management
- Ensure compliance with contractual obligations in all activities.
- Report on key performance indicators and service levels.
- Manage change requests and ensure change control processes are followed.
Operations
- Facilitate information transfer for projects under the IFM contract across EMEA.
- Keep OVP data updated and share skills with the team for better collaboration.
- Organize communications considering time zones and coordinate with project managers across EMEA.
- Report clearly and precisely to team members.
Candidate Specification & Key Selection Criteria
- Minimum 1 year of experience in a similar role.
- Experience handling client and firm sensitivities, with the ability to escalate or deescalate risks appropriately.
- Experience translating client needs into business growth opportunities.
Critical Competencies for Success
- Technical Competence: Understanding technical processes for project coordination and financial reporting.
- Quest for Excellence: Focus on delivery optimization and continuous improvement.
- Performance Management: Ability to manage project management team performance.
- Organizational Skills: Strong planning skills to prioritize work and meet deadlines.
Note: You will be redirected to the company website to apply for this position.