Program Manager, SSD, AMET Fulfillment & Acceleration

Q Express Documents Transport LLC - Dubai South Branch - L14; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a skilled Program Manager who excels in analytical and planning capabilities. This role involves launching new programs to enhance delivery speed and managing cross-functional teams to implement process improvements. The ideal candidate will have extensive experience in logistics and supply chain management, with a strong focus on data-driven decision-making. Join a vibrant culture that empowers you to deliver exceptional results for customers and drive significant improvements in fulfillment operations. If you're passionate about logistics and ready to make an impact, this opportunity is for you.

Qualifications

• 3+ years in program/project management with a focus on logistics.
• Experience in cross-functional collaboration with tech and non-tech teams.

Responsibilities

• Launch new programs to enhance delivery speed and efficiency.
• Manage the setup of transportation configurations and fulfillment processes.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Project Management

Process Improvement

Education

Bachelor's Degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

An innovative Program Manager with superior analytical and planning abilities, with preferred experience in Supply Chain / Logistics. Must have knowledge and experience in direct-to-customer fulfillment operations, as well as excellent technical, problem-solving, and communication skills.

Key job responsibilities

The candidate will be responsible for:

1. Launching new programs to accelerate speed (Dark Store, SSD, Direct customer deliveries, etc.)
2. Setting up the network and Transportation configurations (NDC)
3. Fulfillment experience (FX) charters across all emerging markets
4. Program managing the launch of new systems, tools, dashboards, and processes
5. Undertaking cost and speed improvement projects
6. Working with cross-functional and cross-country teams spanning finance, operations, 3PL, and tech to set up processes for maintaining configurations and driving improvements in existing fulfillment
7. Being directly responsible for senior leadership reviews on these programs

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of experience working cross-functionally with tech and non-tech teams
• 3+ years of experience defining and implementing process improvement initiatives using data and metrics
• Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
• Experience defining program requirements and using data to determine improvements

PREFERRED QUALIFICATIONS

• 3+ years of experience in end-to-end delivery and communicating results to senior leadership
• 3+ years of experience driving process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at various organizational levels
• Experience building processes, managing projects, and scheduling

Our inclusive culture empowers Amazonians to deliver the best results for our customers.