Program Manager/PMO

Marc Ellis; United Arab Emirates; On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in the digital transformation space seeks a Program Manager for the Digital & eCommerce Experience team in Abu Dhabi. The ideal candidate will have extensive project management experience, focusing on driving digital initiatives, coordinating with teams, and providing executive reporting. This role requires excellent communication skills and a proactive approach to maintaining delivery momentum and stakeholder collaboration.

Qualifications

• 5+ years of experience in project/program management.
• Strong track record in managing project timelines and dependencies.
• Solid understanding of digital product delivery cycles and agile methodologies.

Responsibilities

• Maintain and manage timelines for all digital initiatives.
• Collaborate with Product, Design, and IT teams to manage dependencies.
• Create high-quality PowerPoint presentations for senior leadership.

Skills

Project Management

Digital Experience

Presentation Skills

Stakeholder Management

Organizational Skills

Tools

JIRA

Confluence

Figma

Job description

Job Title: Program Manager/PMO – Digital Experience
Location:Abu Dhabi
Department: Digital Experience
Reporting To: Senior Manager – Digital Experience
Level: Mid-Senior Level

About the Role

We’re looking for an experienced and strategic Program Manager to join our Digital & eCommerce Experience team. In this role, you’ll be a key player in driving the success of our digital transformation initiatives across web and mobile platforms.

You’ll coordinate across teams to manage delivery timelines, track progress, resolve blockers, and create impactful executive-level presentations that bring clarity to complex programs. If you’re a natural communicator with strong organizational and digital delivery experience, we’d love to hear from you.

Key Responsibilities

• Project Governance: Maintain and manage timelines for all digital initiatives, ensuring design handovers to IT are on schedule.

• Delivery Coordination: Collaborate with Product, Design, and IT teams to manage dependencies and escalate any risks or blockers.

• Executive Reporting: Create high-quality PowerPoint presentations for senior leadership, summarizing business strategy, delivery status, milestones, and go-to-market plans.

• Program Tracking: Maintain visibility over all active and upcoming projects, ensuring alignment with business goals and priorities.

• Stakeholder Collaboration: Facilitate regular cross-functional syncs to ensure team alignment and delivery momentum.

Qualifications

• 5+ years of experience in project/program management, ideally within digital experience, product, or eCommerce environments.

• Strong track record in managing project timelines, dependencies, and delivery processes across cross-functional teams.

• Excellent presentation and storytelling skills—particularly in PowerPoint—with the ability to build clear, executive-friendly narratives.

• Solid understanding of digital product delivery cycles, agile methodologies, and go-to-market execution.

• Proven experience working with senior stakeholders and managing competing priorities in a fast-paced environment.

• Detail-oriented, organized, and proactive.

Preferred Experience

• Experience in digital transformation or customer-facing digital product teams.

• Familiarity with tools like JIRA, Confluence, and Figma.

• Background in eCommerce, travel, or related industries is a plus.

Focus: Diversity, US, Canada or Europe nationality