Program Manager - Packaging, Amazon Now

IIBA (International Institute of Business Analysis); Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading multinational institution is seeking a Program Manager specializing in Packaging to oversee projects and coordinate with diverse teams. This role demands expertise in project management, stakeholder interaction, and process improvement initiatives, along with a strong background in data analysis. Perfect for candidates with proven results in a fast-paced environment, the successful applicant will help shape the strategic vision of Amazon's MENA UFG team.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams.
• Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.

Responsibilities

• Manage new and existing programs, delivering projects across multiple organizations.
• Work with key stakeholders to craft scalable solutions.
• Develop and govern KPI reporting for program visibility and decision-making.

Skills

Excel

SQL

Project Management

Stakeholder Management

Education

Bachelors degree

Job description

Amazon MENA UFG team is looking for a Program Manager -Packaging with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

The key responsibilities are:

Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations

Work directly with key internal stakeholders, customers, and partner teams to craft and deliver scalable solutions

Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery

Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate

Influence design and development of strategic processes

Work with program managers and business leaders to communicate and deliver critical business initiatives

Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions

Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

Manage post-launch support plans (e.g. post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence

Key job responsibilities

Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations

Work directly with key internal stakeholders, customers, and partner teams to craft and deliver scalable solutions

Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery

Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate

Influence design and development of strategic processes

Work with program managers and business leaders to communicate and deliver critical business initiatives

Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions

Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence

BASIC QUALIFICATIONS

- Bachelors degree

- 3+ years of program or project management experience

- 3+ years of working cross functionally with tech and non-tech teams experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

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