Program Manager, Graduate & Executive Degree Programs, Dubai - McDonough School of Business

Georgetown University in Qatar; Dubai; On-site; AED 161,000 - 270,000; Full time

Job summary

A renowned university in the Middle East is seeking a Program Manager in Dubai to enhance the delivery of Executive MBA and M.A. programs. The ideal candidate will manage program activities, provide support to students and faculty, and ensure quality in academic services. Strong organizational skills and experience in operations or program management are essential. Competitive salary and comprehensive benefits are provided.

Benefits

Health insurance

Retirement plans

Tuition assistance

Qualifications

• 2+ years of experience in operations or program management.
• Ability to effectively work with mid to senior-level executives.
• Familiarity with the Middle East region is a plus.

Responsibilities

• Manage program activities to meet academic goals.
• Support off-site and international components.
• Enhance student and faculty experiences.

Skills

Operations management

Customer service

Organizational skills

Relationship building

Education

Bachelor’s Degree

Tools

Canvas

Microsoft Office (Excel)

Google Suite

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the historic Georgetown neighborhood, and the Capitol Campus near the U.S. Capitol and Supreme Court, Georgetown offers rigorous academic programs, a global perspective, and opportunities to engage with Washington, D.C. Our community is driven by intellectual inquiry, social justice, and making a difference in the world.

Requirements

Our mission is to build global business knowledge and inspire ethical leaders to serve the common good. We offer interdisciplinary, integrated learning experiences across Georgetown’s renowned schools, in the heart of Washington, D.C., with access to thought leaders across sectors, and rooted in our Jesuit tradition of leadership, collaboration, empathy, and service.

This role offers an exciting opportunity to join Georgetown University’s McDonough School of Business in Dubai. Reporting to the Director of Student Services, the Program Manager will support program operations, student and faculty support, and ensure quality delivery of the Executive MBA Dubai and the upcoming M.A. in International Business and Policy (IBP Dubai), offered jointly with the School of Foreign Service. Responsibilities include managing program activities, supporting off-site and international components, and enhancing student and faculty experiences.

• Assist with program management tasks to meet academic goals.
• Collaborate with Academic Directors to administer student surveys and gather feedback for continuous improvement.
• Monitor program quality, identify improvements, and help implement new systems.
• Support the adoption of new technology tools for administration and student services.
• Respond to student inquiries, guide on schedules, and address concerns.
• Distribute learning resources to students.

Work Interactions

The Program Manager reports to the Director of Student Services and collaborates with the Dubai team, including Academic/Program Directors, and with offices on the Main Campus in Washington, D.C., such as the Dean’s Office, Graduate & Executive Degree Programs, Admissions, and Finance. The role involves regular communication with students, faculty, staff, external vendors, and service providers across different time zones. Strong organizational skills and attention to detail are essential.

Requirements and Qualifications

• Bachelor’s Degree
• 2+ years of experience in operations or program management or equivalent
• Ability to work effectively with mid to senior-level executives and faculty, and to build strong relationships with students in Dubai
• Proficiency with Canvas, Microsoft Office (especially Excel), and Google Suite
• A fresh perspective and enthusiasm for operational efficiency and customer service
• Familiarity with the Middle East region
• Willingness to reside in Dubai or relocate at own expense

Preferred Qualifications

• Experience in higher education or customer-centric industries (e.g., hospitality, retail)
• International experience
• Experience delivering graduate, executive education, or corporate training

Work Mode Designation

Salary Range: $44,022.00 - $73,406.80. Compensation depends on qualifications, experience, and university needs.

Current Employees

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Submission Guidelines

Applicants must submit a resume for each position of interest. Resumes are not kept on file for future openings.

Need Assistance

For application support, call 202-687-2500. For benefits and community info, visit Georgetown Works.

EEO Statement

GU is an equal opportunity employer. All qualified applicants are encouraged to apply without regard to age, gender, race, religion, or other characteristics.

Benefits

Georgetown offers comprehensive benefits including health insurance, retirement plans, tuition assistance, and more. Learn more on our website.