Program Manager Events UAE National Deals and Events

Amazon; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking a Program Manager to transform how the MENA region conducts high-fidelity events. The successful candidate will manage complex stakeholder relationships, drive improvements, and ensure effective execution across cross-functional teams. Ideal candidates will have project management experience, excellent analytical skills, and a passion for delivering impactful customer experiences.

Qualifications

• 1 year of program or project management experience.
• Knowledge of Excel with Pivot Tables and VLookups.
• Experience in stakeholder management.
• Experience building processes.

Responsibilities

• Conceptualize and align on event constructs with stakeholders.
• Ensure teams adhere to the event playbook and manage deviations.
• Resolve issues and support experimentation plans.
• Lead event-related meetings and escalate red flags.

Skills

Program or project management

Stakeholder management

Analytical skills

Excellent written and oral communication

Data-driven analysis

Education

MBA

Tools

Excel (Pivot Tables, VLookups)

Job description

Middle East and North Africa (UAE, Saudi Arabia, and Egypt) is one of the key emerging marketplaces for Amazon. We run highly successful Event programs (High Velocity Events) offering customers and sellers compelling value propositions via large tentpole Sale events (Ramadan Eid, Prime Day, 11/11, and White Friday) across all three countries. These events are essential building blocks to deliver our annual customer acquisition and engagement goals and enable the MENA region to reach scale.

We are looking for a strong Program Manager with the vision and operational capability to build and deliver high-fidelity events. This role will excite you if you are looking to transform the way Middle East & North Africa (MENA) buys and sells and eventually change millions of lives. As part of this team, you will be encouraged to build great customer experiences and will be given the autonomy to push boundaries.

This role requires working closely with key stakeholders to plan and execute these events. It is inherently high-visibility and cross-functional, requiring synergy and influence across many consumer business units within Amazon. A successful candidate will be highly organized, analytical, and excel at managing and influencing broad stakeholder groups. You must be able to work effectively in a complex organization and synthesize various inputs into successful events. This will require excellent written and oral communication skills, data-driven analysis and insights, strong business judgment, interpersonal skills, curiosity about how things work, and a passion for customers. You should enjoy context switching and operating at all levels of the organization to deliver results. The ideal candidate will be a thought leader who inspires other teams by example to invent and execute on behalf of Amazon's customers.

Key job responsibilities

The role involves executing high-quality events while driving process improvements and efficiency gains across operational teams. The focus is on inventing and simplifying processes to reduce effort and enhance performance.

Program Manager follows the Plan, Execute, Manage, Monitor framework:

• Conceptualize and align on event constructs, set goals with key stakeholders (e.g., category, marketing, finance, operations), and finalize the event playbook.
• Ensure teams adhere to the playbook, manage deviations, track milestones, and co-own automation of daily event reports and dashboards.
• Resolve issues, address conflicts, and support experimentation plans.
• Lead event-related meetings, address action items from standups, and escalate red flags or deviations in event metrics.

This role requires extensive collaboration with cross-functional teams including Senior Leadership, Marketing, Category, Deals, Finance, Operations, Customer Service, Prime, Tech, and Program teams. This ensures alignment, timely milestone closures, and the successful delivery of events.

Minimum requirements

• 1 year of program or project management experience
• Knowledge of Excel (Pivot Tables, VLookups)
• MBA
• Experience in stakeholder management
• Experience building processes

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