Program Manager, 1P UFG, UTR- Packaging

Amazon; Dubai; On-site; USD 120,000 - 180,000; Full time

Job summary

Join Amazon's MENA UFG team as a Program Manager - Packaging, where you will lead strategic projects that enhance operational efficiency and drive cross-functional collaboration. You will manage program communications, influence process designs, and report on KPIs to help steer important business initiatives in a fast-paced environment.

Qualifications

• 3 years of program or project management experience.
• 3 years of experience working with tech and non-tech teams.
• Experience in defining and implementing process improvement initiatives.

Responsibilities

• Manage new and existing programs successfully across multiple organizations.
• Partner with other program managers to secure resources and set project priorities.
• Develop, implement, and govern KPI reporting for program visibility.

Skills

Project management

Cross-team coordination

Executive presentation

Stakeholder management

Data-driven decision making

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Amazon MENA UFG team is looking for a Program Manager -Packaging with a strong delivery record and proven project management experience to own strategic tactical cross-functional projects and programs. This role requires scoping and creating project plans developing processes coordinating and driving execution and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.
The key responsibilities are:
Manage new and existing programs successfully delivering difficult projects and goals across multiple organizations
Work directly with key internal stakeholders customers and partner teams to craft and deliver scalable solutions
Partner with other program managers to secure resources scope efforts set project priorities and milestones and drive delivery
Own program communication accelerating progress by driving crisp and timely decisions clearing blockers (e.g. path to green) escalating as appropriate
Influence design and development of strategic processes
Work with program managers and business leaders to communicate and deliver critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects and using this data to drive/influence business decisions
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Manage post-launch support plans (e.g. post-mortem issue/ticket management etc.) and look for opportunities to improve program quality and operational excellence
Key job responsibilities
Manage new and existing programs successfully delivering difficult projects and goals across multiple organizations
Work directly with key internal stakeholders customers and partner teams to craft and deliver scalable solutions
Partner with other program managers to secure resources scope efforts set project priorities and milestones and drive delivery
Own program communication accelerating progress by driving crisp and timely decisions clearing blockers (e.g. path to green) escalating as appropriate
Influence design and development of strategic processes
Work with program managers and business leaders to communicate and deliver critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects and using this data to drive/influence business decisions
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Manage post-launch support plans (e.g. post-mortem issue/ticket management etc.) and look for opportunities to improve program quality and operational excellence
- Bachelors degree
- 3 years of program or project management experience
- 3 years of working cross functionally with tech and non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
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Required Experience:

Manager