Program Manager

Stryker Corporation; Dubai; On-site; AED 150,000 - 250,000; Full time

Job summary

An established industry player in real-time payments is seeking an experienced IT Program Manager to lead strategic projects within the banking sector. This dynamic role involves overseeing project planning, execution, and monitoring to ensure successful delivery within timelines and budget. The ideal candidate will have over 10 years of experience, including significant project management in financial institutions. Join a forward-thinking company that values innovation and teamwork, where your leadership will drive impactful change in the banking industry.

Qualifications

• Over 10 years of experience, with at least 8+ years as a Project Manager.
• Managed complex strategic projects/programs valued over AED 10 Million.
• Deep understanding of Project Management frameworks.

Responsibilities

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Direct and manage project development throughout its lifecycle.
• Develop communication strategies and present project updates.

Skills

Project Management

Agile Methodologies

Communication Skills

Risk Management

Team Management

Change Management

Stakeholder Management

Budget Management

Education

Bachelor's Degree in a relevant field

PMP Certification

Tools

Project Management Software

Job description

The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects/programs within the ENBD Group. The Program Manager will manage end-to-end delivery of large/strategic projects/programs within agreed timelines, scope, and budget.

Requirements

Key Responsibilities:

1. Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility.
• Identify all phases, activities, and efforts needed to complete the project.
• Perform resource planning to identify all resources required to complete the project successfully.
• Develop comprehensive project plans and establish baselines to track progress.

Project Execution:

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan.
• Direct and manage project development throughout its lifecycle: initiation, planning, execution, closure.
• Ensure projects are delivered on schedule, within scope, and within approved budget.
• Monitor and control the quality of deliverables throughout the project lifecycle.
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within timelines and costs.

Project Monitoring and Control:

• Define and collect metrics to track project progress and ensure deliverables meet quality standards.
• Track and manage defects and fixes as necessary.
• Manage project dependencies and critical path.
• Identify, manage, and mitigate project risks throughout the lifecycle.
• Monitor the project budget and ensure deliverables stay within the budget.

Communication and Reporting:

• Develop communication strategies, including methodology, frequency, and channels.
• Effectively communicate project expectations to team members and stakeholders.
• Lead stand-ups and Project Board/Steer Co. meetings.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Present project status updates to business owners and stakeholders.

Risk and Change Management:

• Ensure project and change management processes align with governance standards, including the use of project management tools and methodologies.
• Proactively manage scope changes, identify potential issues, and implement contingency plans.
• Manage compliance with Legal, Audit, Risk Management, and external regulations, especially concerning electronic and mobile banking solutions.

Team Management:

• Resolve conflicts within the project team effectively.
• Organize workshops, including venue selection, material preparation, and attendee invitations.
• Ensure all team members have the necessary information and resources.
• Monitor work hours and timesheets daily.
• Ensure timely renewal of team members' contracts.

Role-Specific Knowledge / Skills

• Over 10 years of overall experience, with at least 8+ years as a Project Manager, preferably in Banking/Financial institutions.
• Managed complex strategic projects/programs valued over AED 10 Million.
• Led cross-domain teams of 30-40 members.
• Experience interacting directly with EXCO/CXO members.
• Outstanding team-building, communication, and presentation skills.
• Deep understanding of Project Management frameworks (waterfall and Agile), planning, monitoring, and reporting within large organizations.
• High attention to detail, organized, and structured thinking.
• Strong interpersonal, management, and facilitation skills to secure buy-in and support project delivery.
• Experience with complex change management and business transformation strategies.

Preferred:

• Wealth & Asset Management experience.
• Experience with the FinIQ application.
• Excellent communication skills.

Benefits

About us

Global Software Solutions Group (GSS) is a leading player in real-time payments, partnering with top global software providers to deliver technology solutions to the banking industry. We are the strategic vendor for ENBD and FAB for their resourcing needs, headquartered in Dubai Internet City. Our key clients include FAB, Finance House, Al Maryah Community Bank, United Arab Bank, EDB, Lulu Exchange, Lari Exchange, and Deem Finance. Visit us at gsstechgroup.com.