Program Director (Freelance to Full Time) / SYPartners

BLR WORLD; Abu Dhabi; On-site; USD 80,000 - 120,000; Full time

Job summary

SYPartners seeks a Program Director to manage complex client projects from freelance to full-time. Ideal candidates will have over 10 years of program management experience, strong communication skills, and the ability to collaborate effectively with multi-disciplinary teams. This role involves strategic oversight of project workflows, budget management, and fostering strong client relationships within a dynamic consulting environment. Fluency in Arabic is preferred, with a commitment to diversity and inclusion.

Qualifications

• Minimum 10+ years of relevant program/account management experience.
• Fluency in Arabic preferred.
• Must be available to work in-person with our team in the UAE.

Responsibilities

• Manage complex program workflow and ensure alignment with strategic intent.
• Facilitate client engagement and manage team dynamics.
• Oversee budget tracking and contract negotiations.

Skills

Problem Solving

Multi-tasking

Communication

Collaboration

Job description

Program Director (Freelance to Full Time) / / SYPartners

Abu Dhabi, United Arab Emirates

About the job Program Director (Freelance to Full Time) / / SYPartners

About SYPartners

SYPartners is a consulting firm that focuses on transformation. Using the tools of strategy and design, we work alongside CEOs, leaders, and their executive teams to design a better future for their organizations, particularly in times of great change.

The animating idea that drives us is our belief that organizations designed for both humanity and performance create unprecedented impact. We partner with leaders in organizations that have the courage and rigor to pursue both as equally essential and mutually reinforcing.

And we seek to design our own organization in alignment with this idea as well. SYPartners was founded in 1994. The company is headquartered in New York City with an office in Abu Dhabi, and is a founding member of kyu, a collective of best-in-class creative firms.

The Opportunity

The Program Director (PD) is a systems thinker and expert at managing complex projects with strong strategic and creative components. The PD serves as the COO on client engagements, collaborating with the Partner / Principal to oversee the operations of an engagement.

The PD is responsible for complex program workflow, ensuring that resources and communication are optimized across all tracks of work, and that the program execution is fully aligned with the overall strategic intent.

The position will initially be on a freelance basis, with the potential to transition to a full-time role.

Candidate Profile

• You are a proactive problem solver
• You are a skilled multi-tasker
• You are adept at moving between minutia and system views
• You are a dedicated collaborator, experienced at driving teams to succeed
• You are an excellent communicator and relationship builder

How You'll Drive Impact

• Planning, workflow, and delivery
• Cultivate positive and effective relationships with clients of all levels, and be the point of contact for all aspects of the engagement.
• Develop and manage workflow to meet outcomes for a multi-month, multi-track engagement, knowing how to prioritize and segment work, and how to focus the team on what matters most.
• Manage the creative process and workflow for anything from digital tools and videos to specialty print and large-scale events.

Budget and finance

• Price new work and contribute to proposal development.
• Track and evaluate program profitability, identifying discrepancies and leveraging data to anticipate and recommend necessary adjustments.
• Draft scopes of work (SOWs), track budgets, facilitate contract negotiations, and ensure that all appropriate documentation is in place.

Team health and partnerships

• Co-create alongside teams of strategists, designers, and studio team members, as well as external partners including copywriters, photographers, printers, developers, and videographers.
• Advocate on behalf of your team members, acknowledge team success, and monitor morale.
• Create strong partnerships with each team member and encourage team behaviors that foster deep collaboration and partnership.
• Anticipate and properly communicate resource needs to maximize impact, including scenario plans to resolve challenges, taking into account individual growth goals, superpowers, and team needs.

Qualifications

• Minimum 10+ years of relevant program / account management experience with knowledge of the creative, digital, or experiential process.
• Fluency in Arabic is preferred.
• Must be available to work in-person with our team in the UAE.

SYPartners Commitment to Diversity

We are committed to advancing diversity, equity, and inclusion within our organization and for the leaders and clients we serve. Our vision is to create organizations that foster human flourishing, which requires continual learning, reflection, and imagination.

Compensation

Our offer considers your skills and experience, pay equity within SYPartners, and market rates for similar roles outside. We ensure our offers align with our principles of being informed, equitable, consistent, and transparent.

Taking Care of Our People

We strive to create a safe, inclusive environment where everyone can bring their authentic selves and do their best work every day.

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