Product Training Manager

Client of Talentmate; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An innovative company is looking for a dynamic Product Training Manager to lead the design and delivery of training programs that enhance product knowledge and sales capabilities. This role is crucial for aligning training initiatives with business goals, ensuring product excellence, and improving customer experience. You will develop comprehensive training programs, conduct needs analyses, and collaborate with various teams to ensure that all training aligns with regulatory and brand guidelines. Join this forward-thinking organization to make a significant impact on the team's success and customer satisfaction.

Qualifications

• 5+ years of experience in product training or sales enablement.
• Strong understanding of adult learning principles and training methodologies.

Responsibilities

• Develop and implement comprehensive product training programs.
• Deliver engaging training sessions and evaluate their effectiveness.

Skills

Training Methodologies

Communication Skills

Facilitation Skills

Product Lifecycle Management

Project Management

Education

Bachelor's degree in Business

Bachelor's degree in Education

Tools

LMS Platforms

Microsoft Office

Job description

We are seeking a knowledgeable and engaging Product Training Manager to design and deliver training programs that enhance product knowledge and sales capabilities across our UAE team. The role focuses on aligning training initiatives with business goals to ensure product excellence and improved customer experience.

Responsibilities

1. Develop and implement comprehensive product training programs for internal teams.
2. Conduct training needs analysis to identify skill and knowledge gaps.
3. Deliver engaging training sessions, workshops, and e-learning modules.
4. Collaborate with product, sales, and marketing teams to stay updated on offerings.
5. Evaluate training effectiveness and make continuous improvements.
6. Maintain updated training materials, manuals, and product guides.
7. Support new product launches with targeted training campaigns.
8. Track participation, performance, and feedback from training attendees.
9. Provide ongoing coaching and support to sales and customer service teams.
10. Ensure all product training aligns with regulatory and brand guidelines.

Requirements

1. Bachelor's degree in Business, Education, or related field.
2. Minimum 5 years of experience in product training or sales enablement.
3. Strong understanding of training methodologies and adult learning principles.
4. Excellent presentation, communication, and facilitation skills.
5. Experience in product lifecycle management and technical content development.
6. Proficiency in using LMS platforms and Microsoft Office tools.
7. Ability to work cross-functionally and manage multiple projects.
8. Experience in the UAE or GCC market preferred.