Product Proposition and Portfolio Manager

Product Proposition and Portfolio Manager

United Arab Emirates (FTO)

Job Description

Own, manage & drive the following: 1) Retail Liabilities/Deposits Business, and 2) Value proposition, marketing/visibility, & P&L of the MG Segment.

The above includes managing & owning product development, product management, marketing, P&L, proposition, servicing standards, engaging & supporting front end with offers, proposition & pricing support, systems, as well as building & enhancing digital platforms & solutions.

Responsibilities

MG:

• NTB & NTP acquisition for MG (digital & all other channels)
• Manage Client events, promos, NTB/NTP campaigns, Internal and External Contests
• Improve & enhance the MG proposition & offering to ensure P&L, customer acquisition & strategic objectives are met
• Lead initiatives & actions to ensure meeting all elements of the P&L
• Development & implementing Incentive plan for RM/AM/VRM/Hunters, Other business incentive plan (IAs, CSMs), Cross sell KPI's and Incentive payout and ongoing monitoring and execution for both PB and MG
• Lead MG initiatives and projects i.e. AGILE, Sales Management automation and Digitization of process
• Set up and Manage service model for Gold segment and monitoring of processes and service control for the model
• Drive enhancements in the digital onboarding process
• Expand the delivery of products and ensure higher product penetration in the customer base
• Setup & enhance referral models
• Overall portfolio management, generation of detailed and segment MIS and carrying out appropriate analytics to ensure ongoing guidance to the sales teams and develop dashboard for frontline management
• Carry out ongoing competitor intelligence for management awareness
• Work closely with the process and system development manager to ensure the systems and processes are geared to cater to the ongoing business requirements, product parameters and evolving customer needs.

Retail Liabilities & Deposits:

• Lead the digital agenda for digital deposit & liability product solutions
• Support segments in product & process support
• Own & drive system changes & enhancements
• Engage all partner functions (compliance, BIU, marketing, IT, Ops, etc.) to introduce new products/services & achieve the RBG liability strategy
• Ensure constant process enhancement & improvement to improve product SLA & TATs
• Support segments in meeting overall liability targets
• Continue to work with digital squads to enhance the “1 click” offering
• Drive launch of 1 click SOD & 1 click ROD products

Qualifications

• At least 10+ years of relevant banking, wealth and sales experience out of which at least 2/3 years in a similar managerial position - digital experience is preferred
• Understanding of wealth proposition is a pre-requisite
• Ability to work well in a team and build strong network/relationships within and outside the organization
• Very Strong Analytical skills and ability to identify opportunities and help manage increase the revenue from hidden opportunities
• Ability to plan and organize service aspect and customer experience of the channel, Ability to lead and manage team