Product Officer System

Etihad; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline is seeking a Product Officer, System to manage bug fixes, enhancements, and new releases for their Cargo Systems. The role involves collaborating with DT&I and stakeholders, performing user acceptance testing, and driving the adoption of system features. Required qualifications include a Bachelor's degree in a relevant field and experience in product development within the aviation sector.

Qualifications

• 3 years experience in Revenue Management systems or product development within aviation.
• Proven track record in managing product roadmaps and system upgrades.
• Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management.

Responsibilities

• Prioritize and coordinate the delivery of bug fixes, enhancements, and new releases for Cargo systems.
• Manage user acceptance testing (UAT) by defining scope and providing guidance.
• Define features and user stories in alignment with business goals.

Skills

Communication

Coordination

Data Analysis

Education

Bachelor's degree in Computer Science, Engineering, Operations Research, Information systems

Job description

Synopsis

As Product Officer, System, you will be responsible for the delivery of bug fixes, enhancements, and new releases for Etihad Cargo s Systems. Collaborating with DT&I and stakeholders, you will align business requirements with system capabilities and drive adoption. You will perform user acceptance testing, monitor user actions, and implement key KPIs to enhance system performance and usability.

Synopsis

As Product Officer, System, you will be responsible for the delivery of bug fixes, enhancements, and new releases for Etihad Cargo s Systems. Collaborating with DT&I and stakeholders, you will align business requirements with system capabilities and drive adoption. You will perform user acceptance testing, monitor user actions, and implement key KPIs to enhance system performance and usability.

This role is a core team member of the Cargo Systems and Processes team. You will work with vendors and Cargo DTI team and ensure all understand the required features and functionality of products to be delivered in each iteration.

Accountabilities

• Prioritize and coordinate the delivery of bug fixes, enhancements, and new releases for Cargo systems in collaboration with DT&I and Cargo stakeholders across Commercial and Operations.
• Liaise with cross-functional teams to gather and incorporate business requirements into the product roadmap, ensuring successful adoption across the organization.
• Manage user acceptance testing (UAT) by defining scope, scenarios, and providing guidance to all relevant stakeholders during system upgrades.
• Support Cargo Revenue Management systems with data analysis and calibration to enhance decision-making capabilities.
• Own and maintain the team backlog, ensuring all items are clearly defined, estimated, and prioritized, while coordinating dependencies with other Product Owners.
• Define features and user stories, including detailed acceptance criteria and test cases, in alignment with business goals and the Definition of Done (DoD).
• Accept completed stories and features by validating they meet all acceptance criteria, pass tests, and adhere to the DoD.
• Ensure DT&I and vendors clearly understand the functionality and priorities for each iteration.
• Facilitate iteration planning, regular demos to stakeholders focusing on critical deliverables and drive discussions on what can be improved to increase the velocity and quality
  
  

Synopsis

As Product Officer, System, you will be responsible for the delivery of bug fixes, enhancements, and new releases for Etihad Cargo s Systems. Collaborating with DT&I and stakeholders, you will align business requirements with system capabilities and drive adoption. You will perform user acceptance testing, monitor user actions, and implement key KPIs to enhance system performance and usability.

This role is a core team member of the Cargo Systems and Processes team. You will work with vendors and Cargo DTI team and ensure all understand the required features and functionality of products to be delivered in each iteration.

Accountabilities

• Prioritize and coordinate the delivery of bug fixes, enhancements, and new releases for Cargo systems in collaboration with DT&I and Cargo stakeholders across Commercial and Operations.
• Liaise with cross-functional teams to gather and incorporate business requirements into the product roadmap, ensuring successful adoption across the organization.
• Manage user acceptance testing (UAT) by defining scope, scenarios, and providing guidance to all relevant stakeholders during system upgrades.
• Support Cargo Revenue Management systems with data analysis and calibration to enhance decision-making capabilities.
• Own and maintain the team backlog, ensuring all items are clearly defined, estimated, and prioritized, while coordinating dependencies with other Product Owners.
• Define features and user stories, including detailed acceptance criteria and test cases, in alignment with business goals and the Definition of Done (DoD).
• Accept completed stories and features by validating they meet all acceptance criteria, pass tests, and adhere to the DoD.
• Ensure DT&I and vendors clearly understand the functionality and priorities for each iteration.
• Facilitate iteration planning, regular demos to stakeholders focusing on critical deliverables and drive discussions on what can be improved to increase the velocity and quality
  
  

Education & Experience

• Bachelor s degree Computer Science, Engineering, Operations Research, Information systems
• 3 years of experience in Revenue Management systems or product development ideally within the cargo or aviation industry
• Proven track record in managing product roadmaps, system upgrades, and user acceptance testing.
• Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management
• Technical and business operations knowledge with proven ability to drive solutions
• Recognised as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organisation
  
  

Company Industry

• Airlines
• Aviation

Department / Functional Area

• Product Development
• Product Management

Keywords

• Product Officer System

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