- Ensure execution and monitor results of product strategy to ensure the comprehensive achievement of Personal Finance strategic goals.
- Coordinate delivery and monitor achievement of the product profitability targets.
- Organize seamless execution of new product propositions, processes, and systems.
- Maintain records of customer transaction documents by Fatwa & Sharia Supervisory Board (FSSB) and Legal Department to ensure compliance with Sharia and legal guidelines.
- Assist in identifying and implementing revenue generation and cost reduction opportunities to enhance product profitability.
- Ensure effective execution of process, system, TAT, and documentation improvement opportunities to strengthen the product proposition.
- Coordinate with sales, operations, credit, IT, BPA, Shariah, legal, audit, and collections to achieve product sales, profitability, and positioning objectives.
- Ensure timely and effective rollout of marketing communications and promotions, leveraging acquisition seasonality and competitor initiatives.
- Coordinate the resolution of process breakdowns and policy interpretation related to customer issues across all functions to ensure a seamless product experience.
- Strengthen existing business relationships with vendors to ensure delivery of high levels of service to customers.
- Monitor competitor activity and assist in implementing effective countermeasures to achieve Personal Finance strategic goals.
- Recognize business opportunities or problems, recommend action plans, and effectively implement them to meet strategic objectives.
Education:
MBA is a plus.
Experience:
Professional experience in retail banking, products, consumer behavior, marketing, and product development practices with a minimum of 4-6 years of work experience. Job ID JB1100014359
Position: Finance Manager • Dubai, United Arab Emirates