Product Manager II - Homepage

Stryker Corporation; Dubai; Hybrid; AED 120,000 - 160,000; Full time

Job summary

A leading company in the Middle East seeks a Product Manager II for their Customer Experience team. The role involves shaping the Everything App experience, driving product growth, and collaborating across teams to enhance user engagement. Ideal candidates will have a strong product management background, excellent communication skills, and a passion for customer-first solutions. Opportunities for personal growth and a flexible work schedule are offered.

Benefits

Unlimited vacation days

Healthcare benefits

Fitness reimbursements

4 days in-office & 1 day remote

Qualifications

• 3+ years of Product Management experience in customer-facing, B2B, or SaaS products.
• Proven track record of unlocking significant product-led growth.

Responsibilities

• Shaping and executing key priorities for the Everything App Experience.
• Building and driving the roadmap, being accountable for impact and outcomes.
• Managing diverse stakeholders and establishing stability.

Skills

Collaboration

Communication

Technical Acumen

Customer-First Thinking

Experimentation Mindset

Education

BS/MS in Computer Science

BS/MS in Engineering

BS/MS in Economics

Job description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

As a PM II in the Customer Experience team, you will be responsible for executing the vision and strategy for Careem's Everything App experience, impacting how users see Careem daily. This involves building products to improve customer activation and deepen engagement on the platform, while facilitating growth. The role requires rapid experimentation to identify optimal experiences for Careem's customers and to build engaging journeys aligned with business objectives.

This role demands a blend of customer-first thinking, technical acumen, communication skills, collaboration, and a willingness to dive into details for seamless execution. You will work across engineering, design, operations, and research teams, serving as an internal bridge. You will have significant ownership and an opportunity to do meaningful work.

Responsibilities:

1. Product Areas: Shaping and executing key priorities for the Everything App Experience, including rapid experimentation.
2. Roadmap: Building and driving the roadmap, being accountable for impact and outcomes.
3. Collaboration: Working closely with vertical teams to enable cross-cutting experiences.
4. Stakeholder Management: Managing diverse stakeholders, establishing stability, and applying principled decision-making frameworks.
5. Culture of Impact and Innovation: Building a best-in-class experience guided by first principles, data, rapid iteration, and ambitious ideas.

Qualifications:

• 3+ years of Product Management experience in customer-facing, B2B, or SaaS products on a global scale, including 0 to 1 and scaling phases.
• Proven track record of unlocking significant, product-led growth in spaces like marketplaces, e-commerce, quick commerce, urban mobility, SuperApps, or fintech.
• Technical background preferred, with experience in SaaS and tech-enabled products such as developer portals and APIs.
• Platform mindset with experience building scalable, flexible solutions.
• Strong knowledge of product management best practices and experience working in empowered teams.
• Excellent collaboration and influencing skills.
• Impact-driven with an experimentation mindset and understanding of pitfalls like randomness.
• Motivated to make an impact, deliver results quickly, and elevate the regional ecosystem.
• Education: BS/MS or equivalent in Computer Science, Engineering, Economics, or related fields.

What We Offer:

Opportunities to impact the region, learn, and grow, including:

• Working with inspiring colleagues in a purpose-driven organization.
• Applying your passion in a region with untapped potential.
• Learning and growth opportunities daily.
• Work schedule: 4 days in-office & 1 day remote, with options for remote work from any country for 30 days/year, and unlimited vacation days.
• Healthcare benefits and fitness reimbursements for health activities.