Product Manager II

Careem; Dubai; On-site; AED 50,000 - 100,000; Full time

Job summary

An innovative company is seeking a Product Manager II to enhance the Everything App experience. This role combines customer-first thinking with technical skills to shape impactful products that drive user engagement and platform growth. You'll collaborate across teams, manage diverse stakeholders, and lead rapid experimentation to optimize user journeys. With a focus on making a significant impact, this position offers a unique opportunity to contribute to regional development in a flexible work environment. Join a community dedicated to learning and growth while influencing the future of digital experiences in the Middle East.

Benefits

Flexible work arrangements

Unlimited vacation days

Health benefits

Fitness reimbursements

Qualifications

• 3+ years of experience in product management for B2B or SaaS products.
• Proven track record in driving product-led growth.

Responsibilities

• Shape and execute key priorities for the Everything App Experience.
• Build and drive the product roadmap with accountability for outcomes.

Skills

Product Management

Customer Experience

Collaboration

Technical Acumen

Stakeholder Management

Experimentation Mindset

Education

BS/MS in Computer Science

BS/MS in Engineering

BS/MS in Economics

Job description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an inspiring organization. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

As a PM II in the Customer Experience team, you will execute the vision and strategy for Careem's Everything App experience, impacting how users perceive Careem daily. This involves building products to improve customer activation, deepen engagement, and facilitate platform growth through rapid experimentation to identify optimal recommendations and experiences, creating engaging journeys aligned with business objectives.

This role requires customer-first thinking, technical acumen, strong communication and collaboration skills, and a willingness to dive deep into details for seamless execution. You will work across engineering, design, operations, and research teams, serving as an internal bridge. This role offers significant ownership and the opportunity to do impactful work.

Responsibilities:

1. Product Areas: Shaping and executing key priorities for the Everything App Experience, including rapid experimentation.
2. Roadmap: Building and driving the product roadmap, being accountable for impact and outcomes.
3. Collaboration: Working closely with vertical teams to enable cross-cutting experiences.
4. Stakeholder Management: Managing diverse stakeholders, establishing stability and principled decision-making frameworks.
5. Culture of Impact: Building a best-in-class experience grounded in first principles, data, experimentation, and innovative ideas.

Qualifications:

1. 3+ years of product management experience in customer-facing, B2B, or SaaS products at a global scale, including 0 to 1 products and scaling growth.
2. Proven track record of unlocking product-led growth in B2B/B2B2C sectors like marketplaces, e-commerce, quick commerce, urban mobility, SuperApps, fintech, etc.
3. Technical background preferred, with experience in SaaS and tech-enabled products such as developer portals and APIs.
4. Platform mindset with experience in scalable, flexible solutions for diverse use-cases.
5. Strong knowledge of product management best practices and experience working in empowered teams.
6. Excellent collaboration and influencing skills.
7. Impact-driven with an experimentation mindset, experienced in avoiding common pitfalls.
8. Motivated to make an impact, deliver results quickly, and elevate the regional ecosystem.
9. Educational qualification: BS/MS or equivalent in Computer Science, Engineering, Economics, or related fields.

What We Offer:

Opportunities to impact the region while learning and growing, including:

• Collaborate with inspiring colleagues in a community focused on impact.
• Join a purposeful organization dedicated to regional development.
• Daily learning and growth opportunities.
• Flexible work arrangements: 4 days in office & 1 day remote, with options for remote work from any country for 30 days/year, and unlimited vacation days.
• Health benefits and fitness reimbursements for health activities.