Product Excellence Specialist

Job Responsibilities and Skills

• Fixed, Internet, and Managed Data Services Knowledge
• Deep Understanding of Telecom Products and Services
• Skills
• UAT Test Planning, Designing and Execution
• Monitoring post-live KPIs and analyzing product performance.
• Conducting Stakeholder Engagement for Production Issue Triaging
• Technical Knowledge
• Understanding of System Integrations and Data Flows
• Familiarity with Defect Management Tools (JIRA, HP ALM)
• Experience in Telecom-Specific Test Data Preparation
• Communication Skills
• Clear Documentation & tracking of Post-UAT Findings
• Presenting Insights and Recommendations
• Soft Skills
• Analytical Problem-Solving
• Collaboration with Cross-Functional Teams