Product Designer

CNTXT AI; Abu Dhabi; On-site; AED 320,000 - 520,000; Full time

Job summary

CNTXT AI in Abu Dhabi is seeking an experienced Product Designer to own the full design lifecycle, from discovery to delivery. You will craft elegant, scalable experiences for web and mobile, collaborating with product, engineering, and AI teams to translate complex requirements into intuitive interfaces.

The role emphasizes user research, usability testing, and data-driven design improvements, with a focus on AI-powered features and scalable design systems.

Qualifications

• 5-8+ years of product design, UX/UI, or digital product design.
• Strong portfolio showing end-to-end product thinking and high-quality visuals.
• Experience designing SaaS, B2B, enterprise software, or AI products.
• Deep understanding of user-centered design, information architecture, and usability best practices.
• Excellent communication and stakeholder management.

Responsibilities

• Own the end-to-end product design process, from discovery and research through wireframes, prototypes, high-fidelity UI, testing, and delivery.
• Design intuitive, scalable, and elegant user experiences across web and mobile platforms.
• Partner with Product Managers, Engineers, AI/ML teams, and stakeholders to define product strategy and translate complex requirements into simple user experiences.
• Lead user research, usability testing, customer interviews, and data-driven design improvements.
• Design AI-first experiences including conversational interfaces, copilots, intelligent workflows, automation, and human-in-the-loop interactions.
• Create user journeys, information architecture, interaction flows, wireframes, prototypes, and polished visual designs.
• Build and maintain scalable design systems, UI libraries, and component standards in Figma.
• Advocate for user-centered design while balancing business goals, technical feasibility, and speed of execution.
• Use product analytics, customer insights, and experimentation to continuously improve product usability and adoption.
• Mentor junior designers and contribute to establishing a strong design culture.

Skills

Product design

UX/UI design

AI product design

User research

Prototyping

Design systems

Stakeholder management

Agile collaboration

Accessibility

Tools

Figma

Job description

What You'll Do

• Own the end-to-end product design process, from discovery and research through wireframes, prototypes, high-fidelity UI, testing, and delivery.
• Design intuitive, scalable, and elegant user experiences across web and mobile platforms.
• Partner closely with Product Managers, Engineers, AI/ML teams, and stakeholders to define product strategy and translate complex requirements into simple user experiences.
• Lead user research, usability testing, customer interviews, and data-driven design improvements.
• Design AI-first experiences including conversational interfaces, copilots, intelligent workflows, automation, and human-in-the-loop interactions.
• Create user journeys, information architecture, interaction flows, wireframes, prototypes, and polished visual designs.
• Build and maintain scalable design systems, UI libraries, and component standards in Figma.
• Advocate for user-centered design while balancing business goals, technical feasibility, and speed of execution.
• Use product analytics, customer insights, and experimentation to continuously improve product usability and adoption.
• Mentor junior designers and contribute to establishing a strong design culture.

What We’re Looking For

• 5-8+ years of experience in Product Design, UX/UI Design, or Digital Product Design.
• Strong portfolio demonstrating end-to-end product thinking, problem solving, and high-quality visual execution.
• Experience designing SaaS, B2B, enterprise software, AI products, or complex digital platforms.
• Deep understanding of user-centered design principles, interaction design, information architecture, and usability best practices.
• Expertise in Figma, including Auto Layout, Variables, Components, Design Systems, Interactive Prototypes, and Dev Mode.
• Experience collaborating closely with Product Managers and Engineering teams in agile product environments.
• Strong understanding of accessibility (WCAG), responsive design, and modern design patterns.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to simplify complex workflows into intuitive user experiences.

Preferred Qualifications

• Experience designing AI-powered products, conversational interfaces, LLM applications, or automation platforms.
• Experience working within fast-growing startups or high-growth technology companies.
• Familiarity with design tokens, component libraries, and scalable design systems.
• Experience with usability testing, product analytics tools, and experimentation frameworks.
• Basic understanding of HTML, CSS, and front-end development principles.
• Motion design or micro-interaction experience is a plus.

What Success Looks Like

• Deliver elegant, intuitive experiences that improve customer satisfaction and product adoption.
• Influence product strategy through user insights and design thinking.
• Build scalable design systems that enable faster product development.
• Collaborate effectively across Product, Engineering, and AI teams to ship high-quality features.
• Raise the overall quality and consistency of Superchat's product experience.