Product Delivery Manager UAE

Bayt.com; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Product Delivery Manager to lead the implementation of its Applicant Tracking Solution. This role is pivotal in ensuring successful project delivery and client satisfaction. You will be the primary technical contact, guiding clients through the implementation process while collaborating with internal teams to tailor solutions to meet client needs. Your expertise will help enhance client relationships and drive product success. If you are passionate about technology and client service, this is an exciting opportunity to make a significant impact.

Qualifications

• Experience in leading product delivery and implementation projects.
• Strong understanding of technical requirements and client needs.

Responsibilities

• Lead the implementation of Talentera's ATS for new clients.
• Act as the primary technical contact during and after implementation.

Skills

Project Management

Technical Support

Client Communication

RFP Analysis

Configuration Management

Education

Bachelor's Degree in IT or related field

Tools

Talentera ATS

Job description

Job description

Do you want to make an impact and help transform people’s lives?

At Bayt.com, we are committed to empowering people to lead better lives by providing them with the tools and information to build their lifestyle of choice. We are passionate about our services and seek to deliver the best experience for our customers. Not only are we devoted to our work and customers but also to each other’s success.

Job Summary

The Product Delivery Manager is responsible for leading the end-to-end implementation of Talentera, Bayt.com’s Applicant Tracking Solution, for new clients. This role ensures the successful delivery of solutions aligned with the scope of work, providing high-quality technical services and support throughout the product lifecycle.

In addition to implementation, the Product Delivery Manager supports post-launch activities, resolves technical issues, and responds to client inquiries. They also contribute to pre-sales by reviewing RFPs, providing technical input, and preparing documentation to aid the sales team.

What You Will Do

1. Act as the primary technical point of contact for clients during implementation and post-launch phases.
2. Analyze RFPs and tender documents to interpret technical, functional, and security requirements.
3. Respond to client inquiries with clear, detailed, and accurate technical explanations.
4. Set up, configure, and administer Talentera’s ATS based on client specifications and best practices.
5. Collaborate closely with internal teams (sales, product, development, QA) to deliver tailored solutions.
6. Monitor project timelines, coordinate with stakeholders, and ensure timely delivery of milestones.
7. Participate in regular client meetings and offer strategic guidance for long-term success.
8. Identify opportunities for upselling features or services based on client needs and feedback.
9. Take ownership of critical incidents, coordinate resolution efforts, and document lessons learned.
10. Continuously assess implementation processes and propose improvements to align with product vision and company strategy.