Process Improvement Manager

V Konnect; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in Dubai is seeking a Process Improvement Manager to drive operational excellence. The role involves analyzing business processes, enhancing internal controls, and establishing KPIs to monitor performance. The ideal candidate should have a strong background in internal audit and risk management, with a focus on continuous improvement and compliance.

Qualifications

• Strong foundation in internal audit and risk management.
• Experience in developing internal control frameworks.
• Ability to analyze business processes and implement improvements.

Responsibilities

• Analyze and optimize existing business processes across departments.
• Develop internal control frameworks to ensure compliance.
• Establish KPIs to monitor process effectiveness.
• Conduct training workshops on new processes and tools.

Skills

Process Improvement

Risk Management

Data Analysis

Change Management

Job description

The Process Improvement Manager is responsible for driving operational excellence across the organization by identifying inefficiencies, recommending process enhancements, and implementing effective control mechanisms. With a strong foundation in internal audit and risk management, the role ensures that all process improvements align with compliance standards and support the companys strategic goals.
1. Process Improvement & Optimization
Analyze existing business processes across departments (development, sales, operations, procurement, etc.) to identify inefficiencies and bottlenecks.
Design and implement streamlined workflows and standard operating procedures (SOPs) to enhance productivity, reduce costs, and improve service delivery.
Lead cross-functional process mapping and reengineering initiatives.
2. Internal Controls & Compliance
Develop and enhance internal control frameworks to ensure compliance with applicable laws, regulations, and internal policies.
Collaborate with the internal audit team to address control weaknesses and implement corrective actions.
Monitor adherence to internal control procedures and recommend improvements.
3. Performance Monitoring & Reporting
Establish key performance indicators (KPIs) to monitor the effectiveness of business processes and improvement initiatives.
Provide regular reporting to senior management on process performance, risks, and control effectiveness.
Support decision-making with data-driven analysis and insights.
4. Change Management & Training
Champion a culture of continuous improvement throughout the organization.
Conduct training workshops and awareness sessions on new processes, tools, and control procedures.
Manage change effectively across departments, ensuring smooth adoption of process improvements

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