Process Associate – Strategic Initiatives, MENA Stores

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a forward-thinking company where you can make a significant impact on grocery operations in the MENA region. In this pivotal role, you will be responsible for monitoring pricing parameters and driving process improvements that enhance customer experience. Collaborate with various teams to analyze data and implement solutions that optimize pricing performance. This position offers the chance to work in a dynamic environment where your analytical skills will be crucial in shaping the future of grocery operations. If you're detail-oriented and thrive under pressure, this opportunity is perfect for you!

Qualifications

• Bachelor's degree in any discipline with strong written and verbal communication skills.
• Experience with large data sets and making data-driven decisions.

Responsibilities

• Monitor pricing analytics and ensure accuracy through audits and process improvements.
• Take ownership of operational challenges and implement corrective actions.

Skills

Analytical Skills

Problem-solving

Attention to Detail

Communication Skills

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office Suite

Excel

SQL

Job description

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground zero.
The Pricing Operations team at Amazon is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. As part of this team, your primary responsibility will be monitoring pricing parameters and involving audit operations to identify products through continuous audits. Beyond day-to-day operations, you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings.
You will play a critical role in improving pricing performance metrics. This will require collaboration with various internal teams including program managers and vendor managers. The ideal candidate will have strong analytical skills to handle daily operations and continuously drive process improvements and automation.

An ideal candidate should have:

1. Ability to work at all levels with an eye for detail to achieve process goals.
2. Detail-oriented with excellent accuracy in data handling and reporting.
3. Problem-solving mindset with the ability to identify and implement process improvements.
4. Willingness to take the initiative, handle additional responsibilities, and travel as needed.
5. Ability to remain calm under pressure and communicate clearly with internal stakeholders.

Key job responsibilities:

1. Monitor and ensure the accuracy of system outputs, pricing analytics & operations team through audits and process improvement activities.
2. Audit, track, and maintain the quality metrics of assigned processes. The individual will interact with the business automation & technology teams to help drive operational and system improvements.
3. Take ownership of operational challenges, analyze data, and implement corrective actions.
4. The role might require work over the weekend but not exceeding a 5-day work week.

Minimum Qualifications:

1. Bachelor's degree in any discipline.
2. Strong written and verbal communication skills.
3. Proficiency in Microsoft Office Suite, particularly Excel.
4. Ability to multitask effectively in a fast-paced environment and meet Amazon's high operational standards.
5. Basic knowledge of SQL queries is an advantage.
6. Experience working with large data sets and making data-driven decisions.
7. Knowledge of the Arabic language is preferred.

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