Process Architect

Agilite Group Technologies; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm in Dubai seeks a qualified individual to lead the design and implementation of process optimization initiatives and intelligent automation strategies. The role requires a minimum of 5 years of experience in process improvement, excellent communication skills, and a Bachelor's degree in Industrial Engineering. Candidates with knowledge of AI tools and experience in healthcare are preferred. Competitive salary offered.

Qualifications

• Minimum 5 years of relevant experience in process improvement and automation projects.
• Prior exposure to AI and next-gen automation tools.
• Strong background in industrial engineering, root cause analysis, data analysis, and project/change management.

Responsibilities

• Lead and govern business process improvement and automation initiatives.
• Develop and monitor management information frameworks and KPIs.
• Manage key stakeholder relationships (internal and external).

Skills

Process improvement

Automation expertise

Data analysis

Stakeholder management

Strong communication skills

Education

Bachelor's degree in Industrial Engineering

Professional Engineer registration with ECSA

Tools

MS Excel

PowerPoint

Power Automate

SharePoint

Job description

Reporting To: Group Automation Manager

Location: Dubai

Employment Type: Full-Time

Proficiency in Arabic is a plus, especially for effective communication with regional stakeholders and teams.

Purpose of the Role:

To lead the design, implementation, and continuous improvement of process optimization initiatives and intelligent automation strategies across the organization. The role focuses on business process engineering, end-to-end process mapping, performance measurement frameworks, and AI/automation enablement.

Key Responsibilities:

• Lead and govern business process improvement and automation initiatives
• Develop and monitor management information frameworks and KPIs
• Manage key stakeholder relationships (internal and external)
• Track project benefits and ensure value realization
• Maintain business process mapping governance
• Lead and manage team performance (as applicable)

Required Experience & Skills:

• Minimum 5 years of relevant experience in process improvement and automation projects
• Prior exposure to AI and next-gen automation tools
• Strong background in industrial engineering, root cause analysis, data analysis, and project/change management
• Advanced knowledge of tools like MS Excel, PowerPoint, Power Automate, SharePoint, etc.
• Strong communication, facilitation, and stakeholder management skills

Desirable: Experience in the healthcare/hospital environment

Education & Certification:

• Bachelor s degree in Industrial Engineering or related field (required)
• Professional Engineer registration with ECSA (required)
• Strategic thinking, analytical ability, and decision-making
• Planning and execution for operational excellence
• Leading change and stakeholder engagement
• Strong client service orientation
• Effective communication and influencing skills
• Collaborative mindset with a focus on results
• Internal: Executives, clinical and operational leadership, project and change management teams
• External: Consultants, tech partners, research institutions, solution providers

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