Printer Technician/ OA Technician | Retail | Electronics | UAE

Robinson & Co (Singapore) Pte Ltd; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading technology service provider in the United Arab Emirates is seeking a skilled technician for troubleshooting and repairing photocopiers, fax machines, and printers. The ideal candidate will have 3-5 years of technical maintenance experience, strong problem-solving skills, and excellent communication abilities. Opportunities for learning and cross-functional experience are provided. The position is geared towards achieving KPIs and improving market presence.

Qualifications

• Minimum 3-5 years in Technical Maintenance and networking of OA products/Printers.
• Ability to diagnose faults.
• IT skills and selling skills.
• Effective Communication.
• Interpersonal skills.
• Problem solving.

Responsibilities

• Trouble shooting and repair of Photocopiers & Fax machines & printers.
• Meet the KPIs as applicable from time to time.
• Improve the penetration in the allocated territory.
• Achieve and/or exceed the budgeted revenue / GM.
• Professional communication with customer regarding repair-specific information.
• Field/on-site/project requirement readiness.

Skills

Interpersonal Skills

Problem analysis and problem-solving

Information management

Excellent written and verbal communication skills

Products, Demographics & Market Knowledge

Education

Diploma in Electronics / Engineering

Job description

Overview of the role

Trouble shooting and repair of Photocopiers & Fax machines

Trouble shooting and repair of printers and Installation

Networking & programming of photocopier and fax machines

What you will do

• Trouble shooting and repair of Photocopiers & Fax machines & printers.
• Meet the KPIs as applicable from time to time
• Improve the penetration in the allocated territory
• Achieve and/or exceed the budgeted revenue / GM
• Professional communication with customer regarding ‘repair-specific information” and educate them further on the usabilities and increased utility value of the product so as to “engage the customer” in the long run
• Shall be required to field / on-site/ projects requirement / transferable.
• Should be ready to learn cross function experience (ex. IT, AV, Mobile, Nokia etc)

Required Skills to be successful

• Interpersonal Skills.
• Products, Demographics & Market Knowledge.
• excellent written and verbal communication skills
• Problem analysis and problem-solving
• Information management

What equips you for the role

Diplomain Electronics / Engineering (Degree Preffered)

• Minimum 3-5 years in Technical Maintenance and networking of OA products/ Printers
• Ability to diagnose faults
• IT skills and selling skills
• Effective Communication
• Interpersonal skills
• Problem solving

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.