Printer Technician

Atdoorstep Technology LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled printer technician to join their team. In this role, you will be responsible for diagnosing and troubleshooting printer malfunctions, performing routine maintenance, and providing technical support to clients. The ideal candidate will have hands-on experience in printer repair and maintenance, along with a strong understanding of networking concepts. This position offers an exciting opportunity to work with various printer brands and models while ensuring excellent customer service. If you are passionate about technology and enjoy solving problems, this role is perfect for you.

Qualifications

• 2-5 years of hands-on experience in printer repair and maintenance.
• Relevant certifications in printer repair are highly valued.

Responsibilities

• Diagnose and troubleshoot printer malfunctions for clients.
• Perform maintenance and repairs on various printer models.

Skills

Printer Repair

Technical Support

Problem-Solving

Customer Service

Networking Concepts

Communication Skills

Education

High School Diploma

Degree in Electronics or Computer Technology

Relevant Certifications (CompTIA A+)

Tools

Diagnostic Tools and Software

Job description

Indian, Bangladeshi, Pakistani, Sri Lankan

Male

Vacancy

1 Vacancy

Job Description

• Diagnose and troubleshoot printer malfunctions, ensuring minimal downtime for clients.
• Perform routine maintenance and repairs on various printer models to extend their lifespan.
• Install new printers and configure them to work seamlessly within the existing network infrastructure.
• Provide technical support and training to clients on proper printer usage and maintenance.
• Maintain accurate records of service calls, repairs, and inventory management for efficient operations.
• Stay updated on the latest printer technologies and industry trends to provide informed recommendations.
• Collaborate with the sales team to provide technical insights on printer products and solutions.
• Conduct on-site evaluations to assess client needs and recommend appropriate printer solutions.
• Ensure compliance with safety and health regulations while performing repairs and installations.
• Manage customer relationships by delivering excellent service and addressing concerns promptly.

Desired Candidate Profile

• Minimum high school diploma or equivalent; a degree in electronics or computer technology is preferred.
• Relevant certifications in printer repair, such as CompTIA A+ or equivalent, are highly valued.
• 2-5 years of hands-on experience in printer repair and maintenance, preferably in a technical support role.
• Experience with various printer brands and models, including laser, inkjet, and multi-function devices.
• Strong understanding of networking concepts to configure printers within various environments.
• Ability to communicate effectively in English; proficiency in additional languages is a plus.
• Proficient in using diagnostic tools and software to troubleshoot printer issues efficiently.
• Strong problem-solving skills with a focus on customer satisfaction and attention to detail.
• Ability to work independently as well as part of a team, demonstrating adaptability and reliability.
• Physical ability to lift heavy printers and equipment, and perform tasks in various environments.