Principal Insights Analyst

The Emirates Group; Dubai; On-site; AED 300,000 - 600,000; Full time

Job summary

Emirates Group is seeking a Principal Insights Analyst to deliver analytics and insights across multiple business units. You will lead technical delivery, collaborate with stakeholders to define measures and KPIs, and drive a federated Insights & Analytics community to empower teams with self-service capabilities.

You will coach direct reports, ensure high quality insights, and embed data-driven decision making across the organization to optimise business outcomes.

Qualifications

• Degree in Business or Information Technology from an internationally recognised university.
• 8+ years experience in IT or related field.
• Experience with Data & Analytics tools and platforms including Data Warehouses, data lakes and visualization toolsets.
• Strong knowledge of multiple business domains and analytics methods.

Responsibilities

• Deliver analytics and insights use cases for diverse departments and stakeholders.
• Provide technical leadership to design reliable, scalable solutions.
• Lead and develop team members with domain knowledge and analytical skills.
• Support federated analytics communities to improve self-service capabilities across units.
• Ensure high quality, usable insights with clear data models and KPIs.

Skills

SQL

Python

R

Communication

Relationship building

Education

Bachelor’s degree in Business or IT

Relevant master's degree (advantage)

Tools

Data Warehouses

Data Lakes

Visualization tools

Job description

About Emirates Group's Analytics Centre of Excellence (ACoE)

At Emirates Group our Analytics Centre of Excellence ACoE is a centralised unit that provides data and analytics support to Emirates Group businesses This allows our businesses to make better decisions by using data and analytics to understand our customers operations and markets The ACoE is an essential part of Emirates Group s digital transformation strategy The unit is helping Emirates Group to become a more data-driven organization and to make better decisions by using data and analytics The role of Principal Insights Analyst is to deliver analytics and insights use cases for a diverse range of departments and business stakeholders all whilst furthering the ambitions of the organisation to become information driven through multiple channels of delivery Work closely with internal customers to understand their challenges and opportunities and develop information driven solutions that help business leaders understand their data and how it can be used to identify opportunities and solve complex business problems

Key Responsibilities

The Analytics and Insights Manager uses a variety of business and technical skills to deliver bespoke products that ensures data and information provide valuable context that underpins each decision This role also provides technical leadership within their team to design solutions that are reliable scalable and empower business to access the data they need when they need it most In this role you will Manage business engagement from initial problem statement and hypothesis through identifying ideal methodology providing oversight on the data collection process statistical and analytic analysis work to ensure all available information is generated to support business needs Deliver complex insights use cases in a manner which is accepted by business stakeholders through compelling visualisation and narratives incorporating analytical insight into actionable outcomes Work collaboratively with business stakeholders to support in helping define relevant measures metrics and KPIs that can be translated into analytical data and information products for root cause analysis and actionable insights Lead coach and develop direct reports to ensure each team member is empowered with the right business domain knowledge analytical and statistical skills to ensure robust and timely delivery of insight products Work with federated analytics communities to improve analytical capabilities of teams in business units to improve self service capability Create a culture of inclusion across business functions by actively endorsing and participating in community building activities that reinforce this ambition Cultivate the enterprise ambition of embedding a federated Insights amp Analytics I amp A community to enable the scaled and sustained excellence in all I amp A disciplines across functional lines of business Leverage relevant frameworks that capture relevant data models and business logic and ensure a systematic approach to deliver projects of high value in a timely manner leveraging self-service capabilities where possible Ensure the highest standards of quality and usability are incorporated into each use case with business ownership embedded into the design and delivery process of each project

Key Requirements and Qualifications

• Degree or Honours (12+3 or equivalent) in Business or Information Technology field from an internationally recognised university.
• 8+ years experience in IT or other related field.
• Degree in a Business or Information Technology field from an internationally recognised university.
• Experience in working with and understanding Data & Analytics tools and platforms including Data Warehouses, data lakes and visualisation toolsets.
• Experience and knowledge in one or more of the following business domains such as: Customer, Commercial, Operations, Finance, Human Resources etc.
• Solid understanding of enterprise data warehouse logical data modelling approaches (e.g. 3NF, Data Vault, Star Schema, etc.); experience with associated physical data models is a plus.
• Working in diverse international teams, at least partially also in large-scale enterprise data & analytics domains within complex business environments.
• Strong analytics and business intelligence skills with proven ability to manage multiple initiatives simultaneously.
• Excellent communication skills, with the ability to interact with stakeholders at all levels of the business, including external parties.
• Knowledge of data warehousing principles.
• Ability to handle multiple and complex situations simultaneously taking into considerations the diverse culture within the group.
• Knowledge of business domain, statistics, mathematics and analytical methods.
• Knowledge of data and KPIs commonly used in airline industry, particularly as they relate to the commercial application of this information.
• Proven hands‑on knowledge of SQL/Python/RStrong Relationship building Skills.