Principal (Financial Services Support)

Remotedxb; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401k plan

Paid time away

Volunteer days

Job summary

Remotedxb is seeking a detail-oriented operations professional in Dubai to validate client documents for compliance and manage trade requests across multiple channels. You will maintain electronic files, ensuring accuracy and timeliness, while delivering high-quality customer service.

The role supports policy improvements in response to regulatory changes. The ideal candidate has 1–2 years of related experience, proficiency in MS Office, and FINRA licenses.

Qualifications

• 1-2 years minimum of related experience.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• FINRA Series 7 & 24 license.
• Strong customer focus orientation and attention to detail.
• Ability to work independently and meet departmental deadlines.
• Excellent communication and organizational skills.

Responsibilities

• Validate client documents for compliance, completeness, and accuracy
• Handle requests via phone, Service Center, or document management system including executing trades
• Maintain electronic client files and documentation on proprietary web-based software systems
• Provide high level of service and responsiveness to customers to ensure satisfaction
• Suggest and implement new policies and procedures based on business and regulatory changes
• Determine appropriateness of client accounts and trades
• Recommend policies for approving or declining suitability of accounts and trades

Skills

Attention to detail

Customer focus

Communication

Organizational skills

Independent work

Education

Bachelor's degree in business/Finance or related field

FINRA SIE exam completion

FINRA Series 7 & 24 license

Tools

CRM or Salesforce

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Responsibilities

• Validate client documents for compliance, completeness, and accuracy
• Handle requests via phone, Service Center, or document management system including executing trades
• Maintain electronic client files and documentation on proprietary web-based software systems
• Provide high level of service and responsiveness to customers to ensure satisfaction
• Suggest and implement new policies and procedures based on business and regulatory changes
• Determine appropriateness of client accounts and trades
• Recommend policies for approving or declining suitability of accounts and trades

Requirements

• 1-2 years minimum of related experience
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• FINRA Series 7 & 24 license
• Strong customer focus orientation and attention to detail
• Ability to work independently and meet departmental deadlines
• Excellent communication and organizational skills

Preferred Qualifications

• 3+ years of experience in financial services operations or broker-dealer setting
• Bachelor's degree in business, Finance, or a related field
• CRM or Salesforce experience
• Completion of FINRA SIE exam

Benefits

• Health, vision, and dental insurance
• 401k plan
• Paid time away
• Volunteer days