Pre Sales Technical Manager

SAMSUNG; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading technology company in Dubai is seeking a Pre-Sales Technical Manager to bridge client requirements with Samsung's mobile-enterprise solutions. The role involves collaborating with sales to design tailored solutions and ensuring project success in public and private sectors. Ideal candidates will have 8-11 years of relevant experience and a strong educational background. Competitive salary, flexible hours, and various perks offered.

Benefits

Competitive salary and performance incentives

Flexible working hours

Visa, top-tier medical and life insurance

22 days of paid annual leave

Additional day off for your birthday

Yearly air ticket and monthly parking allowances

Employee social clubs

Discounts on Samsung products

On-site cafeteria

One volunteering day per year

Employee referral program

Access to Samsung Learning Platform 24/7

Qualifications

• 8-11 years of experience in pre-sales or technical consulting, focusing on enterprise platforms.
• Experience with public and private sector clients.
• Deep knowledge of mobile-enterprise technologies.

Responsibilities

• Collaborate with sales account managers to understand client requirements.
• Design and propose mobile-enterprise solutions.
• Assist in creating detailed technical proposals.
• Participate in client meetings to present solutions.
• Serve as Project Manager for major deployments.

Skills

Technical Subject Matter Expert

Solution Development

Proposal Support

Client Engagement

Project Management

Collaboration

Post-Sale Support

Education

Bachelor's degree in Computer Science, Engineering, or related field

Master's degree (preferred)

Tools

VMware EMM/MDM solutions

Microsoft integrations

Jamf integrations

Citrix integrations

Job description

Position Summary

Why Join Us?

Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 10 global brands, managing over 200 subsidiaries worldwide. Samsung Gulf Electronics, established in 1996 and headquartered in Dubai, UAE, serves as the regional hub for Samsung Electronics in the Middle East. It has played a pivotal role in delivering innovative technologies across the GCC region, including smartphones, home appliances, displays, air-conditioning, and enterprise solutions. At Samsung Gulf, we believe in empowering people to lead and drive progress. If you are ready to grow with a global leader, we want you on our team.

Role and Responsibilities

We are a Great Place to Work – Certified

The Great Place to Work model is the world’s most researched, accepted, and sustainable definition of a great workplace from an employee’s point of view. It is a comprehensive framework encompassing the overall employee experience ecosystem.

We are building a High-Trust, High-Performance Culture, and we want you to join us!

A Snapshot of Your Day

We are seeking a talented Pre-Sales Technical Manager in our Mobile eXperience B2B Team to bridge the gap between client requirements and the technical capabilities of Samsung’s mobile-enterprise solutions. The role focuses on enabling the sales team and sales account managers by understanding client needs, developing tailored solutions, and ensuring successful deal closure in both public and private sectors.

Skills and Qualifications

How You Will Make An Impact

• Technical Subject Matter Expert (SME): Collaborate with sales account managers to understand client requirements, identify technical gaps, and ensure all requirements are met according to product and company policies. Stay informed on competitive analyses and differentiators.
• Solution Development: Design and propose mobile-enterprise solutions that meet client specifications and business objectives, understanding the underlying business and technical problems.
• Proposal Support: Assist in creating detailed technical proposals, including implementation plans and cost estimates, and respond professionally to RFPs.
• Client Engagement: Participate in client meetings to present solutions, address concerns, and build trust. Maintain key client relationships and ensure satisfaction.
• Project Management: Serve as Project Manager for major deployments, providing status updates and ensuring project goals are met.
• Collaboration: Work with internal teams (sales, product planning, research, KNOX services, Technical Support) to ensure feasible solutions aligned with organizational capabilities. Engage with HQ teams to ensure solution competitiveness.
• Post-Sale Support: Provide technical guidance during implementation, train partners and customers, and support successful deployment.

What You’ll Need

• 8-11 years of experience in pre-sales or technical consulting, focusing on enterprise platforms and mobile-enterprise solutions.
• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
• Experience with public and private sector clients, understanding their unique technical needs.
• Deep knowledge of mobile-enterprise technologies and integrations, including EMM/MDM solutions from VMware, Microsoft, Jamf, Citrix, etc.
• Strong skills in technical documentation, architecture design, and solution proposals.
• Proven ability to develop and present technical solutions in complex sales environments.
• Arabic language skills are preferred.

Why You’ll Love Working with Us

• Competitive salary and performance incentives
• Flexible working hours
• Visa, top-tier medical and life insurance
• 22 days of paid annual leave plus public holidays
• Additional day off for your birthday
• Yearly air ticket and monthly parking allowances (if applicable)
• Employee social clubs (e.g., Padel, Korean & Arabic Clubs)
• Discounts on Samsung products
• On-site cafeteria with free coffee and fruits
• One volunteering day per year
• Employee referral program
• Access to Samsung Learning Platform 24/7
• Creative, collaborative, and inclusive culture

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