Power & Grid Key Account Manager

Schneider Electric; Dubai Emirate; On-site; AED 240,000 - 420,000; Full time

Job summary

Schneider Electric in Dubai is seeking a Senior Key Account Manager to lead strategic customer relationships within the Power & Grid sector across the UAE. You will drive revenue growth, ensure customer satisfaction, and develop long‑term partnerships with utilities, EPCs, and energy developers.

This role requires C‑level engagement, the ability to present business cases and ROI analyses, and collaboration with marketing, engineering, and delivery teams to guarantee solution relevance and

Qualifications

• Bachelor’s degree in engineering, business, or related field; MBA preferred.
• 8+ years of experience in Oil & Gas account management or technical sales.
• Proven success in managing complex accounts and engaging with C-level stakeholders.
• Strong understanding of the Gulf region’s energy landscape and regulatory environment.
• Excellent communication, negotiation, and relationship-building skills.
• Familiarity with CRM tools (Salesforce) and project management practices.

Responsibilities

• Develop and maintain strong relationships with key accounts, including national oil companies, EPCs, and service providers.
• Serve as the primary point of contact for strategic customers, ensuring alignment with their business goals and operational needs.
• Conduct regular account reviews, performance tracking, and strategic planning sessions.
• Identify and pursue new business opportunities within existing accounts and across the segment.
• Drive sales of technical solutions, services, and digital offerings tailored to Oil & Gas operations.
• Lead negotiations, contract renewals, and pricing strategies to maximize profitability and customer value.
• Build trusted relationships with executive stakeholders (e.g., CEOs, CTOs, Operations Directors).
• Facilitate strategic discussions around energy transition, digital transformation, and operational efficiency.
• Present business cases and ROI analyses to support investment decisions.
• Align account strategies with the broader Energies & Chemical segment goals.
• Collaborate with marketing, engineering, and delivery teams to ensure solution relevance and execution excellence.
• Provide market intelligence and customer feedback to inform product development and innovation.

Skills

Strategic account management

C-level engagement

Negotiation

Relationship building

Education

Bachelor’s degree in engineering or business

MBA preferred

Tools

Salesforce

Job description

Key Responsibilities:

We are looking for the Key Account Manager (KAM) is responsible for managing and growing strategic customer relationships within the Power & Grid segment across the UAE. The role focuses on driving revenue growth, customer satisfaction, and long-term partnerships with utilities, transmission and distribution operators, power generation companies, renewable energy developers, and EPC contractors. The KAM will position Schneider Electric as a trusted advisor supporting customers' objectives around grid modernization, electrification, sustainability, digital transformation, and operational excellence.

Account Management & Customer Engagement

• Develop and maintain strong relationships with key accounts, including national oil companies, EPCs, and service providers.
• Serve as the primary point of contact for strategic customers, ensuring alignment with their business goals and operational needs.
• Conduct regular account reviews, performance tracking, and strategic planning sessions.

Sales & Business Development

• Identify and pursue new business opportunities within existing accounts and across the segment.
• Drive sales of technical solutions, services, and digital offerings tailored to Oil & Gas operations.
• Lead negotiations, contract renewals, and pricing strategies to maximize profitability and customer value.

C-Level Engagement

• Build trusted relationships with executive stakeholders (e.g., CEOs, CTOs, Operations Directors).
• Facilitate strategic discussions around energy transition, digital transformation, and operational efficiency.
• Present business cases and ROI analyses to support investment decisions.

Segment Strategy & Collaboration

• Align account strategies with the broader Energies & Chemical segment goals.
• Collaborate with marketing, engineering, and delivery teams to ensure solution relevance and execution excellence.
• Provide market intelligence and customer feedback to inform product development and innovation.

Performance & Reporting

• Track and report on account KPIs, sales targets, and customer satisfaction metrics.
• Ensure timely resolution of issues and escalations, maintaining high service standards.
• Support forecasting, pipeline management, and strategic planning processes.

Qualifications:

• Bachelor’s degree in engineering, Business, or related field; MBA preferred.
• 8+ years of experience in Oil & Gas account management or technical sales.
• Proven success in managing complex accounts and engaging with C-level stakeholders.
• Strong understanding of the Gulf region’s energy landscape and regulatory environment.
• Excellent communication, negotiation, and relationship-building skills.
• Familiarity with CRM tools (e.g., Salesforc e) and project management practices.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

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