Power BI- Customer Service

MPC Moving Picture Company; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A major moving and visual effects company is seeking a Power BI- Customer Service professional for their UAE operations. The role involves collecting and analyzing department requirements, preparing trend analysis reports, and assisting in creating Excel reports and dashboards. Candidates must be experts in Microsoft 365, possess excellent English communication skills, and show the ability to work under pressure. Join a dynamic team with a commitment to delivering high-quality customer experiences.

Qualifications

• Excellent oral and written skills in English are essential.
• Expert knowledge of Microsoft 365, particularly Excel, Power BI, and PowerPoint.
• Strong communication skills are necessary.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Collect and analyze department requirements.
• Prepare trend analysis reports for customer experience.
• Assist in preparing reports and dashboards in Excel.

Skills

Excellent oral and written skills in English

Expert in Microsoft 365 (Excel, PPT, Power BI)

Strong written and verbal communication skills

Ability to work well under pressure

Job description

Job Description

We are currently looking Power BI- Customer Service for our UAE operations with the following terms & conditions.

Key Accountabilities

• Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department.

Reporting & Documentation

• Assist in preparing reports in Excel and dashboards.
• Ensure timely submission of required reports.

Qualification & Experience

• Excellent oral and written skills in English.
• Must be an expert in Microsoft 365 (Excel, PPT, Power BI etc.).
• Strong written and verbal communication skills.
• Ability to work well under pressure and meet deadlines.

Joining time frame: 2 weeks (maximum 1 month)