Portfolio Relationship Manager-Priority Banking(Outsource)

ADIB; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading bank in the UAE is seeking a Portfolio Relationship Manager for its Priority Banking Division within Retail Banking. The successful candidate will be responsible for client acquisition, managing service delivery, and building relationships with high-net-worth individuals. Applicants should have a relevant degree and at least three years of experience in financial services, with certifications in wealth management.

Qualifications

• Minimum three years’ experience in financial analysis, markets, investment, wealth management, or financial planning.
• UAE Financial Rules & Regulations Certification.
• International Certificate in Wealth and Investment Management (Level 3).

Responsibilities

• Client and business acquisition, focusing on expanding customer base.
• Managing service delivery and mitigating risks.
• Building strong relationships with priority banking clients.

Skills

Financial analysis

Sales

Client relationship management

Risk assessment

Product development

Education

University degree or recognized professional certification

Job description

Role : Portfolio Relationship Manager – Priority Banking Division : Retail Banking

RESPONSIBILITIES :

1. Client / Business Acquisition
2. Channels Cooperation
3. Management of Service Delivery
4. Control and Risk Mitigation
5. Generating new business through marketing activities, gold center contacts, and existing networks
6. Increasing team revenue and productivity by cross-selling and up-selling remotely
7. Acquiring new-to-bank customers
8. Identifying potential expansion locations
9. Converting inbound and outbound leads into sales
10. Building strong trust relationships with key customers
11. Maintaining a loyal customer base and alliances that refer potential clients
12. Promoting financial products remotely
13. Collecting necessary information and data
14. Assessing clients’ ability and appetite to handle risks (Risk Profile)
15. Referring customers to other channels based on their needs
16. Implementing Priority Banking services smoothly across branches
17. Retaining customers through complaint resolution, account closures, and inquiries remotely
18. Gathering ad-hoc customer feedback remotely
19. Reviewing credit applications
20. Adhering to processes and procedures
21. Ensuring proper documentation
22. Identifying error trends and advising process improvements

Specialist Skills / Technical Knowledge, Technical Competencies Required :

1. University degree or recognized professional certification
2. Minimum three years’ experience in financial analysis, markets, investment, wealth management, or financial planning
3. Knowledge of ADIB’s Retail Banking products & services
4. Experience in sales, product development, or wealth advisory for priority banking customers / retail HNIs
5. Knowledge of ADIB’s Retail Credit & Operational Policies & Procedures
6. Understanding of UAE banking practices, regulations, and risks
7. UAE Financial Rules & Regulations Certification
8. International Certificate in Wealth and Investment Management (Level 3)
9. Good knowledge of local market competitors