Pool & Beach Manager

Delano; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Delano Dubai is seeking a passionate Pool & Beach Manager to lead the pool and beach operations in a luxury hotel setting. You will create a welcoming, vibrant atmosphere that reflects our distinctive service philosophy, ensuring impeccable presentation, cleanliness, guest safety and memorable moments for every guest.

You will coach and inspire the pool and beach team, manage scheduling and briefings, collaborate with F&B, housekeeping and engineering, and drive revenue opportunities while

Qualifications

• Experience as Pool & Beach Manager or similar leadership role in luxury venues.
• Strong guest service standards and personal presentation.
• Excellent communication and interpersonal skills.
• Ability to lead a high-energy team and manage peak periods.
• Commercial awareness and cost-conscious operations.

Responsibilities

• Oversee daily pool and beach operations to deliver elevated guest experiences.
• Lead, coach and develop the pool and beach team.
• Coordinate with F&B, housekeeping, engineering and security for seamless operations.
• Monitor safety, cleanliness and service standards; manage guest feedback.

Skills

Pool & Beach operations

Leadership

Guest experience

Communication

Attention to detail

Problem solving

Team development

Shift flexibility

Job description

The Opportunity

At Delano Dubai we believe exceptional hospitality is about creating experiences that feel effortless memorable amp distinctly personal We re looking for a passionate confident amp hands-on Pool amp Beach Manager to lead our pool and beach operations creating an atmosphere where exceptional service attention to detail amp vibrant energy come together This is an exciting opportunity for a hospitality professional who understands luxury lifestyle experiences leads with personality amp knows how to create memorable moments for every guest

What You ll Be Doing

Guest Experience amp Operations

Oversee the daily operations of our pool amp beach areas ensuring a seamless elevated guest experience Create a welcoming vibrant atmosphere that reflects Delano s distinctive personality amp service philosophy Maintain exceptional standards of presentation cleanliness comfort amp guest safety Anticipate guest needs handle feedback with confidence amp ensure every interaction feels personal Coordinate closely with Food amp Beverage Housekeeping Engineering Security amp other operational teams Ensure smooth management of loungers cabanas reservations guest arrivals amp peak-period operations

People Leadership

Lead coach amp inspire the pool and beach team to deliver consistently exceptional service Build a positive collaborative team culture where colleagues feel empowered to take ownership of the guest experience Oversee team scheduling training performance amp day-to-day operational briefings Identify development opportunities amp support the growth of team members

Commercial amp Operational Excellence

Work closely with the Food amp Beverage team to maximise pool and beach revenue opportunities Support the development of guest experiences promotions amp seasonal initiatives Monitor operational performance guest feedback amp service standards identifying opportunities for improvement Manage departmental resources supplies amp operating costs responsibly Ensure compliance with health safety hygiene amp emergency response procedures

What We're Looking For

• Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue.
• Strong understanding of luxury pool and beach operations, guest experience & service standards.
• A natural leader who can motivate teams, build relationships & lead by example.
• Excellent communication, interpersonal & guest recovery skills.
• Commercial awareness, with an understanding of revenue opportunities and operational efficiency.
• Confident working in a fast-paced, high-energy environment.
• Strong organisational skills, attention to detail & a proactive approach to problem-solving.
• Flexibility to work shifts, weekends & public holidays as required.