Pool & Beach Manager

ENNISMORE; Dubai; On-site; AED 279,000 - 502,000; Full time

Job summary

Delano Dubai is seeking a passionate Pool & Beach Manager to lead our pool and beach operations, delivering effortless, memorable, and personal experiences for guests in a luxury setting.

You will oversee daily operations, lead the team, coordinate with F&B, housekeeping, engineering, and security, and ensure safety, cleanliness, and exceptional service while embodying Delano's distinctive personality.

Qualifications

• Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue.
• Strong understanding of luxury pool and beach operations, guest experience & service standards.

Responsibilities

• Oversee the daily operations of our pool & beach areas, ensuring a seamless, elevated guest experience.
• Create a welcoming, vibrant atmosphere that reflects Delano's distinctive personality & service philosophy.
• Maintain exceptional standards of presentation, cleanliness, comfort & guest safety.
• Anticipate guest needs, handle feedback with confidence & ensure every interaction feels personal.
• Coordinate closely with Food & Beverage, Housekeeping, Engineering, Security & other operational teams.
• Ensure smooth management of loungers, cabanas, reservations, guest arrivals & peak-period operations.

Job description

At Delano Dubai we believe exceptional hospitality is about creating experiences that feel effortless, memorable & distinctly personal. We’re looking for a passionate, confident & hands-on Pool & Beach Manager to lead our pool and beach operations, creating an atmosphere where exceptional service, attention to detail & vibrant energy come together. This is an exciting opportunity for a hospitality professional who understands luxury lifestyle experiences, leads with personality & knows how to create memorable moments for every guest.

The Opportunity

We are a leading luxury hospitality destination, offering pristine pool and beach facilities that provide a unique blend of relaxation and indulgence for our guests. As the Pool & Beach Manager, you will play a pivotal role in delivering unmatched guest experiences and ensuring operational excellence across all aspects of our pool and beach services.

What You'll Be Doing

Guest Experience & Operations

• Oversee the daily operations of our pool & beach areas, ensuring a seamless, elevated guest experience.
• Create a welcoming, vibrant atmosphere that reflects Delano's distinctive personality & service philosophy.
• Maintain exceptional standards of presentation, cleanliness, comfort & guest safety.
• Anticipate guest needs, handle feedback with confidence & ensure every interaction feels personal.
• Coordinate closely with Food & Beverage, Housekeeping, Engineering, Security & other operational teams.
• Ensure smooth management of loungers, cabanas, reservations, guest arrivals & peak-period operations.

People Leadership

• Lead, coach & inspire the pool and beach team to deliver consistently exceptional service.
• Build a positive, collaborative team culture where colleagues feel empowered to take ownership of the guest experience.
• Oversee team scheduling, training, performance & day-to-day operational briefings.
• Identify development opportunities & support the growth of team members.

Commercial & Operational Excellence

• Work closely with the Food & Beverage team to maximise pool & beach revenue opportunities.
• Support the development of guest experiences, promotions & seasonal initiatives.
• Monitor operational performance, guest feedback & service standards, identifying opportunities for improvement.
• Manage departmental resources, supplies & operating costs responsibly.
• Ensure compliance with health & safety, hygiene & emergency response procedures.

What We're Looking For

• Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue.
• Strong understanding of luxury pool and beach operations, guest experience & service standards.
• A natural leader who can motivate teams, build relationships & lead by example.
• Excellent communication, interpersonal & guest recovery skills.
• Commercial awareness, with an understanding of revenue opportunities and operational efficiency.
• Confident working in a fast-paced, high-energy environment.
• Strong organisational skills, attention to detail & a proactive approach to problem-solving.
• Flexibility to work shifts, weekends & public holidays as required.