Pool & Beach Attendant

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Ras Al Khaimah is seeking a dedicated individual for a full-time position focused on maintaining the cleanliness of the pool and beach areas while ensuring excellent guest service. Responsibilities include cleaning duties, handling guest requests, and adhering to safety and hygiene practices. The ideal candidate will demonstrate attention to detail and a strong customer service orientation.

Qualifications

• Ability to follow safety and hygiene procedures.
• Strong communication skills to handle guest requests courteously.
• Flexibility to adapt within different sections.

Responsibilities

• Clean and maintain pool and beach areas according to hotel standards.
• Report damaged or missing items to management.
• Ensure guest amenities are up to standards.

Skills

Attention to detail

Customer service

Knowledge of cleaning products

Job description

• In charge of tidying and cleaning the pool beach and common areas every day in line with applicable hotel standards and procedures and the rules of safety and hygiene.
• To keep all equipment clean tidy and well maintained including proper and secure storage.
• To have a complete understanding of the different cleaning products and their use.
• To report any damaged or missing items in rooms to the Recreation Supervisor and Assistant Manager for action and follow up.
• To hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
• To attend to guests requests courteously and promptly in the course of duty.
• To ensure that all guests enjoy their stay being offered the finest personal service.
• To escort the guests rather than pointing out directions.
• To respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
• To report any guest comment or complaint.
• Ensures that guest amenities in the pool and beach areas are complete and up to standards.
• Sorts and counts dirty linen items before sending to laundry
• Sorts waste.
• Handles hotel equipment and supplies with due care.
• Responsible for the set-up and cleanliness of the pool and beach loungers.
• Is responsible for cleaning and restocking the guest lockers every day.
• Ensures that the corridors are kept clean and free of obstacles
• Contributes the hotels commitments to the Environment Charter (saving energy recycling sorting waste etc).
• To be entirely flexible and adapt to rotate within the different sections of the Spa & Recreation Department.
• To carry out any other reasonable duties as assigned by the Recreation Supervisor and the Assistant Manager.

Remote Work :

No

Employment Type :

Full-time