Pool & Beach Attendant

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality group in Ras Al Khaimah is seeking a dedicated Pool and Beach Cleaner. This full-time role involves maintaining cleanliness at the pool and beach, ensuring guest satisfaction, and adhering to safety and hygiene standards. Ideal candidates will possess strong attention to detail and excellent customer service skills.

Qualifications

• Ability to maintain cleanliness standards in pool and beach areas.
• Skill in handling cleaning equipment and supplies.
• Flexibility to adapt to various tasks within the department.

Responsibilities

• Clean and maintain the pool and beach areas daily.
• Ensure guest amenities are up to standards.
• Report damaged or missing items.

Skills

Attention to detail

Knowledge of cleaning products

Customer service skills

Job description

We are seeking a highly motivated and detail-oriented individual to join our team as a Pool and Beach Cleaner. The successful candidate will be responsible for tidying and cleaning the pool, beach, and common areas every day, in line with applicable hotel standards and procedures, and the rules of safety and hygiene.

• In charge of tidying and cleaning the pool, beach, and common areas every day.
• Keep all equipment clean, tidy, and well-maintained, including proper and secure storage.
• Have a complete understanding of the different cleaning products and their use.
• Report any damaged or missing items in rooms to the Recreation Supervisor and Assistant Manager for action and follow-up.
• Hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
• Attend to guests' requests courteously and promptly in the course of duty.
• Ensure that all guests enjoy their stay, being offered the finest personal service.
• Escort the guests rather than pointing out directions.
• Respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
• Report any guest comment or complaint.
• Ensure that guest amenities in the pool and beach areas are complete and up to standards.
• Sort and count dirty linen items before sending to laundry.
• Sort waste.
• Handle hotel equipment and supplies with due care.
• Be responsible for the set-up and cleanliness of the pool and beach loungers.
• Be responsible for cleaning and restocking the guest lockers every day.
• Ensure that the corridors are kept clean and free of obstacles.
• Contribute to the hotel's commitments to the Environment Charter (saving energy, recycling, sorting waste, etc.).
• Be entirely flexible and adapt to rotate within the different sections of the Spa & Recreation Department.
• Carry out any other reasonable duties as assigned by the Recreation Supervisor and the Assistant Manager.

Work Arrangements:

The position is not remote, and the employment type is full-time.