Pool & Beach Attendant

21c Museum Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An international hospitality brand in Dubai seeks a guest service professional. Responsibilities include responding to guest requests, maintaining beach cleanliness, and ensuring safety. Candidates should have a diploma in hospitality and 1-3 years experience in a four or five star hotel. Join a team that values growth, development, and social responsibility.

Benefits

Employee benefit card for discounted rates

Learning programs through our Academies

Opportunities for talent development

Corporate Social Responsibility activities

Qualifications

• Minimum 1-3 years in a four or five star hotel.
• Must comply with grooming standards.

Responsibilities

• Understand and respond to guest needs and requests.
• Maintain cleanliness and safety of beach areas.
• Follow specified procedures for setting up beach facilities.

Skills

Customer service skills

Attention to detail

Professional demeanor

Education

Diploma or degree in vocational hospitality

Job description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Responsibilities

• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
• Must comply with the grooming standards of the company.
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart.
• To make the seniors aware of all guest comments and guest complaints.
• To be thoroughly familiar with the service standards and procedures.
• To follow specified procedures to properly set up beach beds and cabanas stations.
• To ensure cleanliness and maintenance of the beach areas.
• To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed.
• To fold pack the umbrellas in the evenings.
• To follow all policies and procedures of the hotel.
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain safety of work areas at all times.
• To attend all mandatory meetings as directed.
• To perform other tasks as required /directed.

Qualifications

• Diploma or degree in vocational hospitality
• Minimum 1-3 years in a four or five star hotel

Benefits

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21