Pool & Beach Attendant

FAIRMONT; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in Dubai is seeking dedicated staff to ensure excellent guest service and maintain beach areas. The role offers an opportunity to work in an upscale environment, with responsibilities including guest interactions and ensuring cleanliness. Candidates must have a vocational hospitality qualification and relevant experience in four or five star hotels. Join us and make a difference in hospitality.

Benefits

Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Qualifications

• Minimum 1-3 years in a four or five star hotel.

Responsibilities

• Understand and respond to all guest needs and requests.
• Ensure cleanliness and maintenance of the beach areas.
• Set up beach with sunbeds, umbrellas and towels.

Skills

Customer service skills

Attention to detail

Communication skills

Education

Diploma or degree in vocational hospitality

Job description

Overview

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Responsibilities

• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
• Must comply with the grooming standards of the company.
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart.
• To make the seniors aware of all guest comments and guest complaints.
• To be thoroughly familiar with the service standards and procedures.
• To follow specified procedures to properly set up beach beds and cabanas stations.
• To ensure cleanliness and maintenance of the beach areas.
• To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed.
• To fold pack the umbrellas in the evenings.
• To follow all policies and procedures of the hotel.
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain safety of work areas at all times.
• To attend all mandatory meetings as directed.
• To perform other tasks as required /directed.

Qualifications

• Diploma or degree in vocational hospitality
• Minimum 1-3 years in a four or five star hotel

Benefits

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21