Pool & Beach Attendant

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai seeks a professional for a customer-focused role ensuring guest satisfaction at beach facilities. Candidates should possess a diploma or degree in hospitality and have 1-3 years of experience in a four or five star hotel. Opportunities for development and corporate social responsibility activities are included.

Benefits

Employee benefit card with discounted rates

Learning programs through our Academies

Opportunities for talent development

Corporate Social Responsibility activities

Qualifications

• Minimum 1-3 years experience in a four or five star hotel.

Responsibilities

• Understand and respond to all guest needs and requests in a timely manner.
• Comply with grooming standards and greet guests professionally.
• Maintain cleanliness and safety of beach areas.

Skills

Customer satisfaction

Professional grooming

Safety awareness

Education

Diploma or degree in vocational hospitality

Job description

Overview

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Responsibilities

• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
• Must comply with the grooming standards of the company
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart.
• To make the seniors aware of all guest comments and guest complaints.
• To be thoroughly familiar with the service standards and procedures.
• To follow specified procedures to properly set up beach beds and cabanas stations.
• To ensure cleanliness and maintenance of the beach areas.
• To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed.
• To fold pack the umbrellas in the evenings.
• To follow all policies and procedures of the hotel.
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain safety of work areas at all times.
• To attend all mandatory meetings as directed.
• To perform other tasks as required /directed

Qualifications

• Diploma or degree in vocational hospitality
• Minimum 1-3 years in a four or five star hotel

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21