Pool & Bar Manager

Crew Life at Sea; Dubai; On-site; AED 50,000 - 75,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Pool and Bar Manager to oversee operations, manage teams, and enhance customer experience at their pool and bar facilities. The role involves financial management, event coordination, and ensuring compliance with health standards.

Qualifications

• Experience in hospitality management.
• Strong leadership and communication skills.
• Ability to analyze financial performance.

Responsibilities

• Oversee day-to-day operations of the pool and bar facilities.
• Recruit, train, and motivate pool attendants and bartenders.
• Plan and coordinate poolside events and promotions.

Skills

Customer Service

Team Management

Financial Analysis

Inventory Management

Job description

• Oversee day-to-day operations of the pool and bar facilities.
• Ensure compliance with health and safety standards, as well as local regulations.
• Supervise and coordinate staff to deliver excellent customer service.
• Recruit, train, and motivate a diverse team of pool attendants, bartenders, and support staff.
• Foster a positive and collaborative work environment.
• Conduct regular performance evaluations and provide constructive feedback.
• Customer Service:
  • Maintain high standards of service to enhance the overall guest experience.
  • Handle customer inquiries, feedback, and complaints in a professional and timely manner.
  • Implement strategies to maximize customer satisfaction and loyalty.
• Inventory Management:
  • Manage and control inventory levels for beverages, snacks, and poolside amenities.
  • Conduct regular stock checks and place orders as needed.
  • Implement cost-control measures to optimize profitability.
• Monitor and analyze financial performance, including revenue and expenses.
• Develop and implement strategies to achieve financial targets and maximize profitability.
• Prepare regular reports for senior management.
• Event Coordination:
  • Plan and coordinate poolside events, promotions, and special occasions.
  • Work closely with the marketing team to promote events and attract guests.
  • Ensure seamless execution of events to enhance the overall guest experience.
• Maintenance and Upkeep:
  • Collaborate with maintenance teams to ensure the pool and bar facilities are well-maintained.
  • Address and resolve any maintenance issues promptly.
  • Implement preventive maintenance measures to ensure the longevity of assets.
• Budgeting:
  • Assist in the development of annual budgets for the pool and bar operations.
  • Monitor expenses and work towards achieving financial targets.