Pool Attendants

Hyde Johannesburg Rosebank; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai is looking for a dedicated individual to ensure a welcoming experience for guests at the pool and beach areas. Responsibilities include greeting guests, providing amenities, maintaining cleanliness, and ensuring guest safety. Ideal candidates should have excellent customer service skills and the ability to work outdoors. Join us for comprehensive training and development in luxury hospitality.

Benefits

Comprehensive training and development programs

Qualifications

• Previous experience in a hospitality, pool, or beach-related role is preferred but not required.
• Ability to work outdoors in various weather conditions.
• Basic first-aid knowledge or certification is a plus.

Responsibilities

• Greet guests warmly and assist with seating arrangements.
• Provide towels and amenities; monitor guest safety.
• Assist guests with special requests and coordinate with other staff.

Skills

Excellent customer service skills

Ability to work independently

Knowledge of pool safety rules

Strong physical stamina

Job description

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio includes hotels, resorts, spas, galleries, golf and residences across 10 global brands, such as Banyan Tree, Angsana, Cassia, Dhawa, Laguna, Homm, Garrya, Folio, and two Banyan Tree brand extensions - Escape and Veya. Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries and the Group is recognized for environmental protection and community development through its Banyan Tree Global Foundation. Banyan Tree Dubai offers a lively, island-inspired experience with 500m of private beach, multiple pools, Banyan Tree Spa, fitness center and 7 dining options.

Summary

Job Description

Responsibilities

• Greet guests warmly upon arrival at the pool or beach area and assist with seating arrangements and towel distribution.
• Provide towels, umbrellas, chairs, and other amenities as needed; offer water or refreshments in line with hotel standards.
• Assist guests with special requests, including arranging food and beverage orders, pool toys, or helping with personal belongings.
• Maintain a professional, friendly, and attentive attitude; ensure guest safety and a welcoming experience.
• Set up and organize poolside furniture and ensure the area is inviting and tidy.
• Keep the beach area clean and free from debris; monitor and tidy the poolside area during the shift.
• Ensure safety equipment is available and in good condition; monitor guest safety around water.
• Be vigilant for safety hazards and follow emergency procedures as needed.
• Enforce pool and beach rules and assist guests with needs such as extra towels or seating adjustments.
• Help guests locate amenities and assist with the rental of beach gear or cabanas where applicable.
• Take and communicate food and beverage orders to the appropriate restaurant team; deliver orders to pool and beach areas with care.
• Coordinate with other pool and beach associates and management to maintain smooth operations.
• Work with lifeguards and other associates to uphold safety standards.
• Keep supplies stocked (towels, sunscreen, amenities) and track inventory for shortages.
• Perform other duties as assigned to support the operation and property goals.

Qualifications

Experience/Certificates/Education

• Previous experience in a hospitality, pool, or beach-related role is preferred but not required.
• Excellent customer service skills and the ability to handle guest requests and complaints professionally.
• Ability to work outdoors in various weather conditions (heat, humidity, sun).
• Knowledge of pool safety rules and beach etiquette.
• Ability to work independently and as part of a team.
• Strong physical stamina; ability to lift and carry items such as lounge chairs, towels, and umbrellas.
• Basic first-aid knowledge or certification is a plus.

Physical Requirements

• Ability to stand, walk, and remain on your feet for extended periods.
• Ability to lift and carry heavy objects such as lounge chairs, umbrellas, and supplies.
• Ability to bend, stoop, and reach while maintaining the pool and beach area.

This role may require working evenings, weekends, and holidays, depending on the establishment’s hours of operation.

Additional Information

Why Join Us

We are dedicated to fostering your growth and success with comprehensive training and development programs to sharpen your skills in luxury hospitality. Your journey with us focuses on continuous learning and meaningful contributions to our shared success.