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A leading hotel chain seeks a dedicated individual for a maintenance role to manage guest repair requests and conduct preventive maintenance tasks. The ideal candidate will have strong knowledge of mechanical, electrical, and plumbing systems alongside basic computer skills. Responsibilities include troubleshooting, performing repairs, and maintaining a safe and professional studio environment. Excellent guest service and communication skills are essential.
POSITION SUMMARY
Respond to guest repair requests and communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools, kitchen, and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shutoff valves for equipment and utility shutoffs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate daily activities and problems to other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in areas such as air conditioning, refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems, carpentry, kitchen equipment, vehicles, energy conservation, and general building maintenance. Perform surface preparation, painting, minor drywall and wood trim repairs, light bulb and A/C filter replacements, and thorough cleanup of work areas. Test, troubleshoot, and repair various equipment, plumbing, electrical components, and guestroom items. Program TVs and manage inventory related to housekeeping and engineering. Use Lockout/Tagout systems before maintenance. Perform repairs on landscaping and sprinklers. Demonstrate basic computer skills, including scheduling and temperature adjustments.
Follow all safety, security, and company policies; report maintenance issues, hazards, accidents, or injuries; complete safety training and certifications; and store flammable materials properly. Maintain a professional appearance, confidentiality, and protect company assets. Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and show genuine appreciation to guests. Adhere to quality standards, develop positive relationships with colleagues, support team goals, and communicate professionally. Lift objects up to 50 pounds without assistance; heavier tasks require help. Navigate stairs, ramps, ladders, and reach overhead or below knees. Use computers to access work-related information. Perform other duties as requested.