Pharmacist Quality Officer (Emirati)

Modern Pharmaceutical LLC; Al Ain; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in pharmaceuticals seeks a Pharmacist Quality Officer in Al Ain. This role involves conducting audits and ensuring compliance with regulatory standards across multiple pharmacy locations while driving improvements in quality and operational excellence.

Qualifications

• Minimum 2–3 years of experience in retail pharmacy operations or quality assurance.
• Strong communication and interpersonal skills.
• Ability to identify compliance gaps and recommend improvements.

Responsibilities

• Conduct field audits to ensure compliance with SOPs and regulations.
• Evaluate store conditions and staff compliance.
• Drive quality initiatives and report metrics.

Skills

Communication

Interpersonal skills

Attention to detail

Understanding of pharmaceutical regulations

Education

Bachelor’s or master’s degree in pharmacy

Tools

Pharmacy management software

Microsoft Excel

Microsoft Word

Reporting tools

Job description

The Pharmacist Quality Officer is responsible for conducting field audits across pharmacy locations to ensure adherence to company SOPs, regulatory standards, and operational excellence. The role involves evaluating store conditions, staff compliance, merchandising, and customer service quality. The job holder is expected to identify non-compliance issues, recommend corrective actions, and follow up on timely resolution. Key accountabilities include driving consistency across locations, reporting quality metrics, and supporting continuous improvement initiatives in coordination with the operations and facility teams.

Key Responsibilities :

Operational Compliance

• Timely execution of location audits as per defined schedule
• Adherence to SOPs, regulatory requirements, and licensing standards
• Accuracy and completeness of audit reports

2. Store Quality & Standards

• Evaluation and reporting on cleanliness, merchandising, signage, and display compliance
• Identification and escalation of high-risk quality issues
• Consistency in scoring methodology across visits
• Timely closure of non-compliance observations in coordination with store and area teams
• Tracking and documentation of corrective and preventive actions
• Reduction in repeat observations across pharmacy visits

4. Communication & Stakeholder Coordination

• Effective collaboration with operations, facilities, and HR teams
• Clarity and frequency of reporting to management
• Contribution to monthly quality dashboards and reviews

5.Training & Process Improvement

• Support in reinforcing quality standards among pharmacy staff
• Recommendations for SOP or process enhancement based on field observations

Qualification & Experience :

• A bachelor’s or master’s degree in pharmacy from an accredited institution.
• Minimum 2–3 years of experience in retail pharmacy operations, quality assurance, or audit-related roles.
• Strong communication and interpersonal skills, attention to detail, proficiency in pharmacy management software, and a deep understanding of pharmaceutical regulations and medication safety.
• Familiarity with UAE healthcare regulations, licensing requirements, and retail pharmacy standards.
• Effective written and verbal communication skills for reporting findings and coordinating with cross-functional teams
• Proficient in Microsoft Excel, Word, and reporting tools; familiarity with audit checklists and dashboards.
• Strong attention to detail with the ability to identify compliance gaps and recommend practical improvements.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Quality Assurance

Hospitals and Health Care

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Quality Officer • Al Ain, Abu Dhabi Emirate, United Arab Emirates