Personal Shopper Manager

Majid Al Futtaim; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail company in Dubai seeks a Personal Shopper Manager to develop a customer portfolio and drive sales in luxury products. The role requires a blend of relationship management and strategic selling, along with a proven track record in luxury retail. Candidates with strong communication skills and managerial experience in personal shopping are encouraged to apply.

Qualifications

• 5 years retail experience of luxury brands.
• At least 3 years of experience as personal shopper/stylist.
• Must have a black book.

Responsibilities

• Recruit and retain customers to achieve monthly sales targets.
• Build relationships with top tier customers to enhance loyalty.
• Work closely with teams to ensure customer benefits from stock availability.

Skills

Excellent Communication Skills

Network Development

Education

Diploma or bachelor’s degree in any related field, preferably in Fashion

Job description

ROLE SUMMARY

The Personal Shopper Manager will be responsible for establishing, maintaining and growing a portfolio of customers, delivering outstanding sales-driven results while ensuring excellent customer experience and service.

ROLE PROFILE

• Recruit (monthly target) and retain customers.
• Build a relationship with top tier customers in order to strengthen brand and personal Loyalty.
• Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.
• Ensure monthly sales targets are achieved across categories.
• Ensure that sales leads are identified and prioritized as well as create and implement new selling ideas to ensure sales targets are met.
• Work closely with Buying, Planning and Digital Merchandising teams to ensure maximum knowledge of forthcoming stock availability to for customer benefit.
• Providing support to the customer care team to resolve VIP customers' issues as necessary.
• Follow networking strategies in order to develop and enhance client base.

REQUIREMENTS

• Diploma or bachelor’s degree in any related field, preferably in Fashion.
• 5 years retail experience of luxury brands, Managerial Background.
• At least 3 years of experience as personal shopper/stylist.
• Must have a black book.
• Excellent Communication Skills.
• Fluent English.