People Solutions Partner

Galderma; Dubai; Hybrid; AED 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a skilled People Solutions Center Partner to enhance HR Operations across the META region. In this hybrid role based in Dubai, you will oversee payroll administration, coordinate with external partners, and drive the optimization of Hire-to-Retire processes. Your expertise in HR operations, coupled with strong stakeholder management skills, will be vital in ensuring high-quality service delivery. This is an exciting opportunity to contribute to a dynamic team focused on enhancing HR efficiency and employee experience. If you are detail-oriented and passionate about HR transformation, this role is perfect for you.

Qualifications

• 6-8 years of experience in HR Operations and Payroll required.
• Proficiency in English and Arabic is essential.

Responsibilities

• Coordinate HR Operations processes ensuring timely delivery.
• Manage payroll administration and handle complex cases.

Skills

HR Operations

Payroll Administration

Stakeholder Management

Workday

Attention to Detail

Business Proficiency in English

Business Proficiency in Arabic

Education

Bachelor of Business Administration

Tools

Workday

Job description

Bachelor of Business Administration(Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Job Title: People Solutions Center Partner META

Position Reports to: HR Operations Head EMEA & JPAC

Locations: Dubai (hybrid)

We are seeking an experienced People Solutions Center Partner to join our HR Operations team in Dubai. You will support and coordinate HR Operations processes and payroll across multiple countries in the META Region: United Arab Emirates, Kingdom of Saudi Arabia, Morocco, South Africa and Turkey, ensuring timely and high-quality delivery by external partners. In this role, you will handle complex cases, act as a point of escalation, and drive the digitization and optimization of Hire-to-Retire processes.

Key Responsibilities

• Oversee and coordinate HR Operations processes with external partners to ensure timely and quality delivery.
• Manage payroll administration and approval, providing final validation and sign-off.
• Collaborate with HR Business Partners and external vendors to ensure smooth service transitions and manage mobility cases.
• Handle complex cases and process escalations, ensuring effective communication and resolution.
• Ensure the accuracy and integrity of system data entries to maintain reliable source of data for payroll.
• Support the implementation and change management of global Hire-to-Retire processes.
• Promote the adoption of Workday, encouraging Employee and Manager Self-Service for essential HR processes.

Skills & Qualifications

• 6-8 years of experience in HR Operations and Payroll.
• Business Proficiency in English and Arabic (additional languages are a plus).
• Strong stakeholder management and experience coordinating external vendors.
• Hands-on approach with attention to detail and completion.
• Experience with Workday and knowledge of basic labor law principles for Hire-to-Retire processes.
• Background in shared services or Global Business Services (GBS) is a plus.
• Experience in HR transformation and service transition is desirable.