People Operations Coordinator

Teneo; Dubai; Hybrid; AED 120,000 - 160,000; Full time

Job summary

Teneo is looking for a People Operations Coordinator to support the entire employee lifecycle, from onboarding to offboarding. This role requires a proactive approach in managing HR inquiries, utilizing HRIS systems like Workday, and enhancing the experience for employees. A strong background in HR administration within the GCC and excellent communication skills are key for success in this position.

Qualifications

• At least 3 years’ experience as an HR Administrator or HR Coordinator.
• Knowledge of local employment legislation.
• Experience working in the Gulf countries (GCC).

Responsibilities

• Support managers and employees with routine HR queries.
• Track and manage key employee lifecycle processes.
• Serve as a Subject Matter Expert for Workday.

Skills

Administration

Organizational skills

Customer service

Verbal communication

Written communication

Continuous improvement mindset

Education

Bachelor's degree in human resources, business management, psychology or related field

CIPD qualification

Tools

Workday

Microsoft Office (Excel, Word, PowerPoint)

Job description

As a key member of the Global People Operations team, the People Operations Coordinator supports the entire employee lifecycle at Teneo. They are often the first point of contact for our employees and aim to provide a seamless and positive experience for everyone. Well-versed in company policies, processes, and procedures, they are responsible for handling a wide range of routine HR inquiries and support managers and employees through various lifecycle changes.

Core Responsibilities - Global

• Support managers and employees with routine people-related queries, promoting self-service solutions while providing additional support when necessary.
• Take accountability to track and manage key employee lifecycle processes, such as onboarding, visa sponsorships (including renewals), probation and offboarding. Ensure candidates, managers and employees are informed at each step about their responsibilities, entitlements, and next steps.
• Manage changes to employment conditions, such as promotions, flexible working arrangements and internal and international transfers. Ensure that both documentation and Workday are updated and accurate.
• Serve as a front-end Subject Matter Expert (SME) for Workday, providing guidance and support to users on system functionalities and HR processes. Additionally, serve as a confident back-end user with an understanding of the wider systems view of the application to ensure efficient workflows, timely troubleshooting and data accuracy.
• Collaborate with the Payroll function or 3 rd party vendors to ensure a seamless monthly payroll process.
• Prepare contractor agreements and manage their onboarding and offboarding process in Workday. Assist in determining whether individuals should be classified as contractors or employees based on local legislation.
• Anticipate the reporting needs of various stakeholders and proactively propose and implement better reporting solutions in collaboration with the HRIS team.
• Provide support, both to employees and the wider People Team, during cyclical process such as Goal Setting, and Performance, Promotion and Compensation reviews. Such support varies by process but may involve leading training sessions for employees, providing Workday assistance, or tracking completion rates.
• Proactively contribute to the continuous improvement of HR policies, processes and related documentation/guides to enhance People Operations services and the employee experience.

Additional Core Responsibilities by Region

Middle East

• Guide employees through employee leave policies and processes.
• Provide administrative support for Talent Acquisition requisitions across the region, including requisition management and scheduling interviews.
• Support local learning and development needs by organizing training sessions, sourcing suitable vendors, and collaborating with the Global Learning team as needed.

Skills

• Strong administration and organizational skills with excellent attention to detail.
• Exceptional customer service and prioritization skills.
• Ability to manage multiple tasks and projects simultaneously.
• Excellent verbal and written communication skills.
• Exemplifies integrity and discretion.
• Continuous improvement mindset – a proactive, adaptable, and agile collaborator.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Qualifications and Experience

• At least 3 years’ experience as an HR Administrator or HR Coordinator.
• Knowledge of local employment legislation.
• Experience working in the Gulf countries (GCC).
• Experience with HRIS systems like Workday preferred.
• Bachelor's degree in human resources, business management, psychology or related field preferred and/or:
  • CIPD qualification is highly regarded.

#LI-Hybrid

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Do you agree? * Select...

Candidate Privacy Notice

What is the purpose of this document?

Teneo Strategy Limited (“Teneo”) is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. You are being sent a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be collected, used and disclosed for the purposes of recruitment as well as your rights in respect of your personal data.

We will comply with data protection law and principles, which means that your data will be:

• Used lawfully, fairly and in a transparent way.
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date.
• Kept only as long as necessary for the purposes we have told you about.
• Kept securely.

The kind of information we hold about you

In connection with your application for work with us, we will collect, store, a range of information about you, including:

• Your name, address and contact details including email and phone number.
• Information you have included in your CV, application form or covering letter.
• Details of your qualifications skills, experience and employment history.
• Information about your current level of remuneration and benefits.
• Information about your entitlement to work in the UK.

We may collect this information in a variety of ways, for example data may be contained in CVs or application forms, from a recruitment agency or LinkedIn, collected through interviews or other assessments or obtained from your passport or identity documents.

We may also collect personal data about you from third parties, such as references supplied by former employers. Where it is necessary and relevant for the position being applied for we may also undertake a review of information that is publicly available on your social media accounts. We will only seek such information once a job offer has been made to you.

How we will use information about you

We have a legitimate interest in collecting and processing your data for the purposes of carrying out our application and recruitment processes, which includes:

• Assessing your skills, qualifications, and suitability for the role;
• Communicating with you about the recruitment process and your application
• Verifying your information and carrying out reference checks

In some cases, we may need to process data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant’s eligibility to work in the UK before employment starts.

You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications, work history and satisfactory references), we will not be able to process your application.

Who has access to personal data

• Your information may be shared internally within the company for the purposes of the recruitment process. This includes members of the HR team, interviewers involved in the recruitment process and managers in the relevant business area.
• We may share your information with other companies within the Teneo group if, for example the role and or hiring managers are located outside of the EEA or you are applying for a senior management position, and with third parties outside of the EEA. We will make sure that appropriate safeguards are in place to ensure the confidentiality and security of your personal data.
• Your information may be shared with a recruitment agency or search consultancy with whom you have registered or instructed to feedback on interviews or process your application or the contacts you have nominated as your referees.
• Your information may be shared with a third party provider of skills, aptitude or psychometric testing used in the selection process or a third party provider of recruitment software. Any third party provider will be acting under our instructions and will process your personal data for the purposes set out in this Notice and in accordance with our instructions. Any third party provider will be required to have appropriate security measures in place to protect your personal information in line with our policies.
• Graduate Entry: If you have made an application to our graduate scheme we may share your information with a third party service provider who acts on our behalf to assist with our graduate recruitment. Any third party provider will be acting under our instructions and will process your personal data for the purposes set out in this Notice and in accordance with our instructions. Any third party provider will be required to have appropriate security measures in place to protect your personal information in line with our policies.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost or destroyed, misused or disclosed and is not accessed except by our personnel in the proper performance of their duties.

How long will you keep my information for?

If your application for employment is unsuccessful, we will keep your data 3 years after we have informed you that your application was unsuccessful. We keep your data for this period so that we can show that the recruitment process has been conducted in a fair and transparent way. We also retain your personal data so that we can notify you of future job opportunities if they arise. At the end of this period, we will securely destroy your personal data.

If your application for employment is successful, personal data collected during the recruitment process will be transferred to your personnel file and retained during your employment. Further details on this are provided in the Employee Privacy Notice.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

• Request access to your personal information
• Request correction of the personal information that we hold about you.
• Request erasure of your personal information where there is no good reason for us continuing to process it
• Object to processing of your personal information where there is something about your particular situation which makes you want to object to processing on this ground.
• Request the restriction of processing of your personal information.
• Request the transfer of your personal information to another party.

If you have any questions about this privacy notice or how we handle your personal information, please contact a Teneo Recruitment Coordinator at [e-mail]

If you believe that we have not complied with your data protection rights, you may make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues

Last updated: 5 December 2019

LinkedIn Profile *

Are you legally eligible to work in the U.S.? * Select...

Will you now or in the future require visa sponsorship for employment at Teneo? * Select...

Have been employed by Teneo before? * Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Teneo external feed for LinkedIn ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.