People and Culture Coordinator

Mandarin Oriental Hotel Group; Dubai; On-site; AED 70,000 - 100,000; Full time

Job summary

A leading hotel group in Dubai is seeking a People and Culture Coordinator to provide administrative support for colleague initiatives. This role involves managing colleague engagement activities, coordinating events, and handling communications within the People and Culture department. Candidates should possess a degree in Hospitality, relevant internship experience, and proficiency in Microsoft Office and Canva.

Qualifications

• Previous internship in a People and Culture department.
• Degree in Hospitality or similar.
• Experience in planning and executing events.

Responsibilities

• Provide P&C advisory service and administrative support.
• Coordinate colleague engagement activities and events.
• Manage internal communication and engagement platforms.

Skills

Proficiency in Microsoft Office

Event planning

Project execution

Education

Degree in Hospitality or related field

Tools

Canva

Job description

Based at the Mandarin Oriental Jumeira, Dubai within the People and Culture Department in Dubai, the People and Culture Coordinator is responsible for providing key administrative support to the P&C team, coordination of all Colleague related initiatives, projects and driving the coordination for all CXP related events and follow ups . The People and Culture reports to the Assistant Director of People and Culture.

As People and Culture Coordinator, you will be responsible for the following duties:

Administration

• Provide a dedicated and effective P&C advisory service to all Colleagues (e.g. queries related to letters, policies, procedures etc.)
• Letter administration.
• Booking of departure flight tickets.
• Act as a Department Coordinator for payroll; P&C attendance sheet, vacation requests, sick leaves etc.
• Provide administrative support with data entry/update in P&C information system for accuracy and legal compliance.
• Update the monthly P&C dashboards; prepare and present various P&C reports.
• Assist with the day-to-day operations of P&C department and perform other duties as assigned.

Colleague Engagement

• Spearhead MODUB s colleague engagement related activities, particularly the GM breakfast with colleagues, anniversary events, monthly birthday celebration etc.
• Organize the quarterly Townhall meetings.
• Be part an active member of the annual staff party committee.
• Coordinate Colleague Experience Survey (CXS) and actions feedback by participating in department meetings and compilation of CXS action plan for robust progress updates and implementation.

Rewards & Recognition

• Spearhead the Fans of the Exceptional monthly cycle.
• Coordinate the Legendary Quality Experience (LQE) Dirhams Reward Program.

Communication

• Manage MODUB s Colleague engagement platforms such as Beekeeper, Central, Janus and Instagram account (produce contents, post, monitor posts, review and report of analytics)
• Manage the internal communication on notice boards, TV screens, Beekeeper etc.
• Create the monthly P&C newsletter, The P&C Insider.
• Prepare presentations (e.g. Townhall)
• P&C Branding; collaborate with MOHG Internal Communications Coordinator to ensure MODUB s social media presence (LinkedIn).
• Assist with communication, interpretation, and upkeep of MODUB organizational chart, Colleague handbook and other P&C documentations.
• Organize monthly Coordinators meetings and ensure seamless information with departmental Coordinators.
• Ensure that monthly communication meetings take place with the presence of P&C.

As the People and Culture Coordinator, we expect you to have:

• Previous internship experience in a People and Culture department
• A degree in Hospitality or a related field
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Canva
• Experience in planning and executing projects and events

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