Pega Production Support Engineer

Virtusa; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT services company in Dubai is seeking a Pega Production Support professional to join their award-winning team. The role involves extensive experience with the KYC framework, debugging tools, and strong interpersonal skills. Candidates should possess knowledge of Pega decision rules and Kafka-related requirements. This is an exciting opportunity to grow within a global team committed to professional development.

Qualifications

• Experience with CLM KYC Framework in Pega.
• Extensive experience with debugging tools like Tracer and CBLive UI.
• In-depth understanding of KYC CDD across multiple lines of business.

Skills

Pega Production Support

KYC CDD knowledge

Debugging tools (Tracer, CBLive UI)

Kafka knowledge

Interpersonal skills

Job description

Skill: Pega Production Support

- Exposure with CLM KYC Framework in Pega.
- Extensive experience with debugging tools (Tracer, CBLive UI).
- In-depth knowledge of KYC CDD across multiple lines of business.
- Good interpersonal skills.
- Experience with CDDEDDFATCACRS related requirements.
- Knowledge of Pega decision rules, activities, and integrations; familiarity with Kafka-related requirements is an advantage.

About Virtusa

Join Virtusa and add the Middle East to your global professional experience, working on leading digital transformation programs.

Virtusa is a rapidly growing IT services company in the Middle East, with a expanding client base in the UAE, KSA, Qatar, and Oman. We collaborate with top banking, financial services, travel, telecom, and enterprise firms in the region. Our work has been recognized with awards from Gartner, IDC, WfMC, and other industry analysts.

Be part of our exciting, award-winning team. Our values include quality of life and professional development. When you join Virtusa, you become part of a global team of 30,000 people committed to your growth, offering exciting projects, opportunities, and cutting-edge technologies throughout your career.