Patient Relationship Coordinators

CITY DOCTOR HOME HEALTHCARE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player in healthcare is seeking Patient Relationship Coordinators to enhance patient experiences. This role requires a blend of excellent communication skills and a customer-centric approach to ensure that patients receive the best possible service. Ideal candidates will have a positive personality and a solid understanding of telephone etiquette, along with a minimum of two years' experience in a service-oriented environment. Join a team that values compassionate care and professional growth, making a significant impact on patient satisfaction and healthcare delivery.

Qualifications

• Minimum 2 years of experience in customer-centric roles within healthcare.
• Strong communication and telephone etiquette skills are essential.

Responsibilities

• Manage patient relationships and ensure high-quality service.
• Assist with patient inquiries and coordinate care effectively.

Skills

Customer Service

Communication Skills

Telephone Etiquette

Positive Personality

Education

Graduation

Job description

Job Description

Roles & Responsibilities

Patient Relationship Coordinators (PRCs)

Skills and Abilities

• Graduation
• Minimum 2 years of customer-centric and service-oriented experience in the healthcare industry
• Knowledge of telephone etiquette
• Positive personality
• Excellent communication skills