Patient Journey Partner

F. Hoffmann-La Roche Gruppe; Dubai; On-site; USD 90,000 - 130,000; Full time

Job summary

An innovative company in healthcare seeks a Patient Journey Partner to transform patient experiences and optimize outcomes. The successful candidate will engage with stakeholders, leverage expertise, and drive solutions across the ecosystem. Requirements include a background in sciences or business, proven leadership in cross-functional settings, and fluency in local languages. Join us to build a healthier future together.

Qualifications

• Proven track record in leading cross-functional teams and formulating strategies.
• Experience partnering with patient advocacy groups (PAGs).
• Fluency in local language and proficiency in English.

Responsibilities

• Deliver better outcomes for patients and the community.
• Engage closely with all stakeholders in the patient journey.
• Remove roadblocks and unlock possibilities for value delivery.

Skills

Stakeholder Engagement

Cross-Functional Team Leadership

Commercialization

Education

University degree in scientific, economic, or business field

Advanced degree in life sciences or MBA

Tools

Digital Tools

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

B y concentrating on healthcare’s toughest challenges, we’ve been able to make many major breakthroughs, improving lives around the world. But there’s still work to be done.

The Opportunity

We are seeking a Patient Journey Partner (PJP) to join our team.

The Patient Journey Partner (PJP) is at the center of the new Roche organization, turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption. By doing so the PJP will be directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organisation, faster.

The PJP is an empowered leader and the local face of Roche. She or he partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions.

This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial / Sales or Medical Affairs)

It has no profitability, sales objectives or incentives

Your Impact

The PJP is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey

The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.

Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.

Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.

Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.

By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.

The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.

Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.

Who you are

You possess a university degree in a scientific, economic, or business field; an advanced degree in life sciences or an MBA is a plus.

You have a proven track record in leading cross-functional teams, formulating strategies, and orchestrating execution, with experience partnering with patient advocacy groups (PAGs) being highly desirable.

You demonstrate strong business expertise, particularly in commercialization, medical affairs, and customer experience excellence, and have experience with agile ways of working.

You excel in stakeholder engagement, including partnering with therapeutic area experts (TAEs) and organizations, with excellent collaboration and communication skills.

You possess deep knowledge of patient journeys and treatments in defined disease areas, enabling meaningful engagement with specialists and external stakeholders.

You are skilled at leveraging digital tools and innovation methodologies to enhance outcomes and create scalable value.

You demonstrate a growth mindset, entrepreneurial spirit, and a commitment to acting with integrity while navigating complexity and making bold, value-driven decisions.

You are fluent in the local language and proficient in English, enabling seamless collaboration across the Roche global enterprise.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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