Patient Journey Manager

Novo Nordisk; Dubai; On-site; AED 240,000 - 300,000; Full time

Job summary

Novo Nordisk is seeking a Patient Journey Manager in Dubai, UAE, responsible for leading impactful digital and channel marketing campaigns focusing on enhancing patient journeys. The successful candidate will collaborate across functions to design engagement strategies that align with the company’s mission, ensuring compliance and operational success.

Qualifications

• Minimum 5–7 years of experience in digital and/or channel marketing, preferably in healthcare or pharmaceuticals.
• Strong leadership and project management skills.
• Excellent communication skills in English.

Responsibilities

• Lead the development and execution of digital, trade, and channel marketing campaigns.
• Design and implement patient mobilization campaigns across ATL and BTL channels.
• Monitor campaign performance and market trends for continuous improvement.

Skills

Leadership

Analytical thinking

Communication

Project management

Education

Bachelor’s degree in Pharmaceutical Sciences, Medicine, Marketing, Business Administration, or a related field

Job description

Are you passionate about transforming patient journeys through impactful digital and channel marketing? Do you enjoy collaborating across functions to bring patient-centric campaigns to life? Are you ready to lead innovative strategies that shape the future of healthcare engagement in the UAE? Apply today for the Patient Journey Manager role at Novo Nordisk, based in Dubai, UAE, and be part of a life-changing career that connects innovation with purpose.

The Position

As a Patient Journey Manager, you will be responsible for leading the development and execution of digital, trade, and channel marketing campaigns focused on enhancing the patient journey. You will map the patient pathway to identify key leverage points and design engagement strategies that drive awareness, demand, and treatment initiation in alignment with Novo Nordisk’s mission and brand goals. You will serve as a bridge between retail, marketing, and patient support teams, ensuring that campaigns are impactful at all touchpoints and compliant with company policies.

Other Responsibilities will include:

• Design and implement patient mobilization campaigns across ATL and BTL channels, using patient journey insights.
• Create point-of-sale journeys and digital content, ensuring consistency and engagement across retail touchpoints.
• Collaborate with internal stakeholders and partner accounts to support events, initiatives, and joint campaigns.
• Monitor campaign performance, market trends, and partner execution to drive continuous improvement.
• Ensure full compliance with Novo Nordisk’s business ethics, local laws, and global policies.

Qualifications

As a person, you are strategic, collaborative, and solutions-driven. You combine creativity with analytical thinking and can communicate complex ideas clearly to stakeholders across all levels. You thrive in cross-functional environments and bring passion to patient engagement and brand impact.

We are looking for a candidate who has:

• Bachelor’s degree in Pharmaceutical Sciences, Medicine, Marketing, Business Administration, or a related field.
• A minimum of 5–7 years of experience in digital and/or channel marketing, preferably in healthcare or pharmaceuticals.

• Strong leadership and project management skills, with proven success in cross-functional settings.
• Solid analytical skills and strategic mindset to assess campaign impact and channel effectiveness.
• Excellent communication in English, both written and verbal.

About the Department

You will join the Diabetes & Rare Disease Business Unit, reporting directly to the Head of Marketing for Ozempic The department is committed to enhancing the lives of patients by ensuring seamless treatment pathways through innovation, collaboration, and strategic marketing initiatives. Working closely with cross-functional teams and regional stakeholders, the department plays a vital role in shaping patient outcomes across the UAE and beyond. At Novo Nordisk, we are driven by purpose—and together, we are changing lives.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life-changing

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline

12 June 2025.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.