Patient Financial Advocate & Counselor

SEHA; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

SEHA is seeking a Financial Counselor to advocate for uninsured and underinsured patients, explaining estimated responsibilities and payment options including prompt pay discounts. The role involves collecting payments and reviewing eligibility, while assisting with financial assistance applications and coordinating with government programs.

Responsibilities include verifying eligibility, gathering documentation, and maintaining PHI compliance.

Qualifications

• Knowledge of healthcare revenue cycle systems.
• Experience in patient communication best practices.
• Proficiency with Word, Excel, and Outlook.

Responsibilities

• Authorize, verify & eligibility checks.
• Gathers documentation for financial assistance applications.
• Communicate with government agencies to track claims.
• Adhere to PHI standards and privacy rules.
• Run daily self-pay registration reports and update guarantor info.
• Perform RTE checks across HIS and payer sites.
• Support hospital staff with financial matters and referrals.
• Document patient communications and payment plans in HIS.
• Collect and post patient payments when appropriate.

Skills

Revenue cycle systems

Patient communication

Microsoft Office

Tools

Microsoft Office

Job description

SEHA is seeking a Financial Counselor to advocate for uninsured and underinsured patients, explaining estimated responsibilities and payment options including prompt pay discounts. The role involves collecting payments and reviewing eligibility, while assisting with financial assistance applications and coordinating with government programs.

Responsibilities include verifying eligibility, gathering documentation, and maintaining PHI compliance.